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Singapore tourists’ customer satisfaction levels drop

SINGAPORE: A survey has found that tourists are less satisfied with the quality of goods and services in Singapore compared to the year before.

American Airlines increases service to Venezuela

NEW YORK - American Airlines, a member of the oneworld alliance, today announced it is expanding its Venezuela service by increasing the number of weekly flights between New York and Caracas.

Ryanair makes profitable habit out of incensing passengers

Any publicity is good publicity for Dublin-based budget airline Ryanair.

The concierge – part travel agent, part magician

"Matchmaker" isn't a job that appears on Claudette Breve's résumé, but she's been responsible for more than 100 successful wedding proposals.

RwandAir new 737-800 enters commercial service this weekend

(eTN) - It was learned overnight that upon completion of the mandatory crew training and test on the new B737-800, the aircraft is due to enter commercial service this weekend with flights to Dubai vi

Southwest Airlines announces new service

DALLAS, Texas - Southwest Airlines and AirTran Airways today each released flight schedules for January 8, 2012, through March 9, 2012.

American Airlines expands service in South Florida

FORT WORTH, Texas - American Airlines will expand its presence in South Florida when it adds new service between Fort Lauderdale and Los Angeles (LAX) as well as increase its service to Chicago O'Hare

Southwest Airlines to increase Mexico service with Volaris partnership

DALLAS - Southwest Airlines today more than doubled the number of Southwest markets able to connect to Mexico, through both Chicago Midway and Las Vegas.

Crystal Cruises to go all inclusive in 2012

LOS ANGELES - Crystal Cruises is enhancing its already expansive host of luxury services and amenities.

How to avoid paying for 10 things not included in your...

The cost of for-fee dining venues on cruise ships continues to rise, hitting an all-time high last month when Disney Cruise Line debuted Remy, its $75-per person French restaurant on the new Disney Dr

Vision Airlines debuts TV spots

SUWANEE, Ga. - Vision Airlines, the nation's newest big jet, low-cost carrier with flights to five Florida vacation destinations from 15 southern U.S.

Etihad Airways to expand operations in India

MUMBAI - Abu Dhabi-based carrier Etihad plans to expand its wings further across India with a view to benefit from the growing air passenger traffic in the world's second-fastest growing major economy

American Airlines and American Eagle add more service to and from...

FORT WORTH, Texas - American Airlines and its regional affiliate, American Eagle, are increasing their service to and from Mexico.

Any airline fee that consumer does not revolt over is going...

Airline fees, once merely irritating, have blossomed into a major source of airline profits and a growing headache for travelers.

New awards launched to recognize innovative business travel

“Those of us who travel frequently have long discovered the technologies and services that make our trips more practical and productive, and I continue to be amazed at the innovations that help me t

The business of full service exporting

People mostly think of exports as things that are packed in a 40′ container and sent out by ship.

Eurostar services between Brussels and UK to resume on March 1

Eurostar services between Brussels and the UK will be near normal on Monday, March 1, when the high-speed lines near the site of the recent train accident will re-open.

Eurostar services halted indefinitely

LONDON – The only passenger rail link between Britain and the rest of Europe has been shut down indefinitely, Eurostar said Sunday, promising more travel misery for thousands of stranded passengers

International visitor arrivals surge again in Fiji in September

In what again represents a solid boost for Fiji’s tourism industry, international visitor arrivals for September 2009 again continued to build according to figures released by Tourism Fiji.

Due to drop in demand, Malaysia Airlines suspends services to Stockholm...

Malaysia Airlines will suspend its thrice-weekly services from Kuala Lumpur to New York via Stockholm and vice versa effective October 2009.

FAA returns AAR landing gear services repair station certificate

AAR Corporation announced today that the Federal Aviation Administration (FAA) has returned AAR Landing Gear Services' repair station certificate enabling the facility to resume full operations.

Air Europa to launch New York – Madrid service

NEW YORK, NY – Air Europa will inaugurate daily nonstop service from New York to Madrid on June 1. The Spanish-owned airline will offer daily flights from New York’s John F.

Venice pushes online tourism service to ease congestion

From Feb. 1, Venice will make its tourism services available online in a bid to spread the concentration of its 20 million visitors more evenly throughout the year.

Survey reveals airlines’ penchant for value-added products and services

VANCOUVER, British Columbia - Hip Digital Media and Airline Information today released the results of the 2008 Ancillary Revenue survey.

Technology & Event Services Village @ GIBTM goes from strength to...

Following the successful introduction last year at Gulf Incentive, Business Travel & Meetings Exhibition (GIBTM) of the Technology & Event Services Village, the 2009 event is set to attract a greater

Private Chinese airline suspends passenger service

China's first private airline suspended passenger service 10 days ahead of schedule Saturday as it struggled with financial and management problems.

Emirates boosts recovery services to Thailand

DUBAI, UAE – Emirates announced that it has boosted its ongoing initiatives to facilitate travel for passengers affected due to the closure of Bangkok’s Suvarnabhumi Airport, by operating two addi

Unaira enhances online offerings by Finnair with Destination Services Platform

Unaira, a leading provider of destination content and services for the travel industry, enhanced Finnair.com’s offerings by integrating its unique Destination Services Platform (DSP), a “one-stop