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Robert Crandall joins passengers rights advocates, backs tarmac delay limit

WASHINGTON — A former CEO of American Airlines is backing imposition of a three-hour time limit on how long airlines can strand passengers on airport tarmacs.

Former American Airlines executive tells US carriers: stop making excuses

No matter what I suggest, the outcome can’t be worse than what has already happened, Robert Crandall said within the first minute of his keynote address at the recently-concluded Airline Strategy Su