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Low-fare giant Southwest Airlines Co. suffered a surprise setback last week when it lost a bankruptcy-court auction for Frontier Airlines Holdings Inc.
After a brief transition period through the spring break season, United will phase out cash and only accept credit and debit cards on flights within the United States (including Hawaii) and on flights
Passengers on Alaska Airlines flights soon will no longer need to hunt for cash to pay for onboard purchases.
Everyone knows what it's like.You call the credit card company to ask a simple question about your bill, but you're forced to navigate an extensive path of numbered menus for a question that would take merely seconds for a person to answer."If I'm going to pick up the phone and dial, I want to talk to someone," said Jane Folsom, who hates automated systems.