Tag: Nelson Alcantara

United Airlines customer service fiasco: the final chapter

United Airlines customer service fiasco: the final chapter

Nell Alcantara Nell Alcantara- May 31, 2012 07:32 0

Sometime during my documented exchange with a United Airlines’ customer service representative in Houston on May 19, 2012, the switch from being a customer who ... Read More

United Airlines hell, first-class style

United Airlines hell, first-class style

Nell Alcantara Nell Alcantara- May 25, 2012 04:00 0

For every United Airlines flight, United CEO Jeff Smisek offers a welcome video greeting to customers onboard. In that greeting, Smisek talks very highly of ... Read More

Nelson Alcantara unveils “I Come In Peace”

Nelson Alcantara unveils “I Come In Peace”

editor editor- November 25, 2011 06:45 0

Travel journalist and destination critic Nelson Alcantara on Wednesday, November 23, unveiled a photo project called “I Come in Peace” through the famous networking site ... Read More

Jean Claude Baumgarten shares his Hainan dream

Jean Claude Baumgarten shares his Hainan dream

Nell Alcantara Nell Alcantara- June 10, 2011 15:05 0

Jean Claude Baumgarten has spent the last 11 years of his life as the leader of the World Travel & Tourism Council (WTTC). Read More

Nelson Alcantara launches Project Ilocandia

Nelson Alcantara launches Project Ilocandia

editor editor- May 28, 2011 14:29 0

Six lucky eco-tourists/adventure travelers will be given an opportunity to be hosted by eTN editor-in-chief Nelson Alcantara for the first-ever Project Ilocandia tour. Read More

Nelson Alcantara breaks silence about San Diego beating

Nelson Alcantara breaks silence about San Diego beating

editor editor- March 17, 2011 02:00 0

It has been a little over a year since that tragic incident in San Diego. Read More

Celeb chef Benet shares his Puerto Rico

Celeb chef Benet shares his Puerto Rico

editor editor- February 25, 2011 08:42 0

Dining is an integral aspect of travel and tourism, how would you describe Puerto Rico’s cuisine? Read More

Puerto Rico Tourism: It is what it isn’t

Puerto Rico Tourism: It is what it isn’t

editor editor- February 12, 2011 07:52 0

The Puerto Rico Tourism Company (PRTC) recently invited me to go on an American Society of Travel Agents (ASTA) pre-conference familiarization trip. Read More

The first lady of tourism speaks

The first lady of tourism speaks

editor editor- March 30, 2009 10:51 0

(Questions for Skal International's current president, Hulya Aslantas. She tackles issues ranging from the economy to current social issues involving tourism. Read More

ASTA takes on Delta Air Lines, plans on heading to Africa

ASTA takes on Delta Air Lines, plans on heading to Africa

editor editor- February 19, 2009 09:58 0

(Questions for William A. Maloney, chief executive officer of the American Society of Travel Agents) Read More

Executive Talk:  ETOA’s Jenkins candidly addresses tourism issues

Executive Talk: ETOA’s Jenkins candidly addresses tourism issues

editor editor- February 10, 2009 03:23 0

eTN: Let’s start with UK domestic tourism. It was all the hype last year. You were saying there wasn’t much need for advertising outside since ... Read More

Adventuring on Oahu’s North Shore

Adventuring on Oahu’s North Shore

editor editor- November 26, 2008 07:02 0

Wherever I go, I get asked the very same question: Where are you from? A question whose answer elicits yet another question: Do you surf? ... Read More

Former American Airlines executive tells US carriers: stop making excuses

Former American Airlines executive tells US carriers: stop making excuses

editor editor- November 21, 2008 15:09 0

No matter what I suggest, the outcome can’t be worse than what has already happened, Robert Crandall said within the first minute of his keynote ... Read More

Obama:  Hottest new tourist attraction, but where is Hawaii’s pitch?

Obama: Hottest new tourist attraction, but where is Hawaii’s pitch?

editor editor- November 13, 2008 05:38 0

LONDON (eTN) – The day after the United States proclaimed Barack Obama as its new president, headlines here in the British capital resonated the same ... Read More

ETOA is to apples as WTM is to oranges

ETOA is to apples as WTM is to oranges

editor editor- November 11, 2008 16:08 0

LONDON (eTN) – The rain poured inexorably yesterday all over London, but this has not dampened the spirit of thousands from around the world to ... Read More

New era begins in Maldives amid challenges, but tourism is optimistic

New era begins in Maldives amid challenges, but tourism is optimistic

editor editor- November 11, 2008 16:00 0

It is the rising sea level and finding new homes for Maldivians that are at the top of the agenda of the newly sworn in ... Read More

Italians give Zimbabwe reason to celebrate its “independence”

Italians give Zimbabwe reason to celebrate its “independence”

editor editor- November 11, 2008 15:38 0

As Zimbabwe celebrated its Independence Day yesterday, the country’s tourism industry needs to realize one very important fact: that it’s tourism infrastructure is the envy ... Read More

Audio:  Q&A with Nelson Alcantara

Audio: Q&A with Nelson Alcantara

editor editor- July 17, 2008 07:03 0

Nelson Alcantara asks Malaysian Tourism Minister Azalina bin Othman Said what sets her apart from previous Malaysian tourism ministers. Read More

New era in China-US tourism begins

New era in China-US tourism begins

editor editor- June 18, 2008 08:53 0

HONOLULU (eTN) - Signed in December 2007, the agreement between the United States and China to allow Chinese tour groups to visit the United States ... Read More

Frangialli to finally step down as UN tourism chief

Frangialli to finally step down as UN tourism chief

editor editor- June 17, 2008 11:16 0

The United Nations World Tourism Organization secretary-general Francesco Frangialli has announced he is planning to leave his post as UN’s tourism chief earlier than expected. Read More

‘Gay Travels in the Muslim World’ author speaks

‘Gay Travels in the Muslim World’ author speaks

editor editor- June 10, 2008 07:35 0

HONOLULU (eTN) - A few months ago, I was given a copy of a book to review called, “Gay Travels in the Muslim World.” Time ... Read More

Turkish Airlines reports 260% profit increase

Turkish Airlines reports 260% profit increase

editor editor- June 4, 2008 09:37 0

ISTANBUL, Turkey (eTN) – In the days when airlines are hardly staying in business because of skyrocketing fuel prices, one airline seems to have figured ... Read More

Demand high for cruising in 2007

editor editor- January 2, 2008 08:18 0

Demand high for cruising in 2007 Nelson Alcantara (eTN) - The cruise sector finished the year on a high note, judging by the success of ... Read More

Amadeus Waterways looks back at a successful year; expects 2008 to be even bigger

Amadeus Waterways looks back at a successful year; expects 2008 to be even bigger

editor editor- January 2, 2008 08:13 0

TravelWireNews exclusive interview with Kristin Karst, Amadeus Waterways vice president for Sales. How has 2007 been for AW? Read More

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