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Airlines take the plaudits at loyalty awards

DUBAI, UAE - Baltic Miles, Virgin America and Virgin Australia have all been recognised for frequent flyer program initiatives in the Loyalty Innovation Awards, presented at the Airline Business/Globa

Etihad Airways and Air Seychelles merge loyalty programs

Air Seychelles today announced that it would integrate its loyalty program, Seychelles Plus, into Etihad Guest, the award-winning loyalty program of Etihad Airways, effective June 16.

Identifying channels of expression and rewarding customers for their loyalty

Digital channels are lending a new dimension to the existing loyalty programs in the travel industry.

Building customer loyalty in a global economy

In the current economic situation, developing and keeping customer loyalty is essential. Recognize that in a global economy, customers have many more choices than ever before.