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New research provides strategic insights for travel brands

New research has uncovered the true behaviors of travelers, which is particularly valuable for travel brands as they seek to understand their share of...

Best Western Hotels & Resorts acquires upscale luxury hotel collection

Best Western Hotels & Resorts announced today it has acquired renowned global hotel brand WorldHotels representing a collection of approximately 300 unique and special...

Southwest Airlines announces leadership changes

Southwest Airlines Co. announces several Leadership changes. Vice President Customer Support & Services Chris Wahlenmaier has announced his plans to retire. Wahlenmaier joined Southwest...

What is challenging the hotel industry this year?

The increase in mobile traffic and the importance of metasearch engines, the emergence of voice searches and the need to respond to an always-connected...

Marriott International re-brands its loyalty program

Marriott International today unveiled the new loyalty brand replacing the current loyalty brands – Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG)...

Air Canada’s new loyalty program launches in 2020

Air Canada announced today the successful closing of its purchase of Aimia Canada Inc., owner and operator of the Aeroplan loyalty business, from Aimia...

Air Canada’s acquisition of Aeroplan loyalty business clears regulatory requirements

Air Canada today announced that the acquisition of Aimia Inc.'s Aeroplan loyalty business has cleared regulatory requirements, following the receipt of the required confirmation...

Amadeus and Points help airlines unlock greater economics from loyalty programs

At a time when travelers are more discerning than ever, it can be a challenge for airlines to retain their loyalty. The right loyalty...

The big reveal: oneworld’s newest member – Royal Air Maroc

Oneworld, an airline alliance, started February 1, 1999 and currently has 14 members, thanks to the new addition of Royal Air Maroc.

Wanda Hotels & Resorts unveils new hotel brand

Wanda Hotels & Resorts held a launch ceremony and gala dinner to unveil Wanda Moments, a premium mid-scale hotel brand, and announced the newly...

Czech hotel announces completion of multi-million reno

The centrally located Hilton Prague Old Town is proud to announce the completion of its multi-million dollar renovation

Hyatt buys Two Roads Hospitality

Hyatt has completed the previously announced acquisition of Two Roads Hospitality, a lifestyle hotel management company with a unique collection of distinctive brands.

United Airlines debuts first-of-its-kind loyalty program for businesses

CHICAGO, Ill. - United Airlines today announced the launch of the MileagePlus Small Business Network, the first US travel loyalty program that enables businesses to earn and redeem miles.

JetBlue takes loyalty to new heights

NEW YORK, N.Y. - JetBlue Airways today introduces TrueBlue Mosaic, an enhancement to the carrier's existing customer loyalty program that will add even more value for its most frequent flyers.

Mileage Plus to be the loyalty program for new United Airlines

CHICAGO, Ill. - United Continental Holdings, Inc.

Carlson launches new guest loyalty program

WASHINGTON - Carlson, a privately held, global hospitality and travel company, today announced the launch of its new hotel loyalty program, Club Carlson(SM), which will officially start on March 31, 2

Royal Caribbean upgrades guest loyalty program

MIAMI - Along the cruise line's commitment to continuously elevate the vacation experience for guests, Royal Caribbean International today announced new enhancements to its Crown & Anchor Society gues

New Mariner Society loyalty program launched by Holland America

For those who have sailed even just once with Holland America Line, there's now more to enjoy on future cruises.
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