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FORT WORTH, Texas - "We are glad you're here." That's the message American Airlines employees want customers around the globe to know.
CHEVY CHASE, Maryland - Beginning September 15, 2010, The Ritz-Carlton Hotel Company, L.L.C. will introduce its highly-anticipated luxury frequent guest stay program - The Ritz-Carlton Rewards.
The Intercontinental Hotel in Nairobi rewards loyalty amongst its clientele with added perks, as recently witnessed during a visit to the Kenyan capital city.
Recruiting staff to work in the Middle East hotel industry is not a problem, however retaining them requires more creative ideas to stop the relatively high churn rates currently being experienced in the region, according to industry pundits speaking at Arabian Travel Market - the Middle East's premier travel and tourism event.