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Passenger: Delta stiffs fliers on lost bags compensation

If an airline loses or delays your bag, can you trust it to let you know how much money you're entitled to?One passenger says don't count on it.

Airlines warned on limits for lost bag payments

WASHINGTON — Airlines shouldn't be too cheap when it comes to helping customers whose bags are lost.

American Airlines tries to turn corner on late arrivals, lost bags

What's wrong with American Airlines?The carrier, which in the 1980s called itself the On-Time Machine, hasn't earned that label for quite a long time.