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Ritz-Carlton ranked highest in luxury brand segment

CHEVY CHASE, MD - The Ritz-Carlton Hotel Company, L.L.C. has once again ranked highest in the luxury brand segment, for an impressive third year in a row by J.D.

Alaska Airlines ranks highest in traditional network carrier satisfaction rankings

SEATTLE, Wash. - Alaska Airlines ranked highest in airline customer satisfaction among traditional network carriers for the fifth consecutive year by J.D.

Survey: Passengers are happier with airlines

Overall consumer satisfaction with North American airlines is on the ascent, reversing three consecutive years of declines, according to J.D. Power and Associates.