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Shangri-La’s Golden Circle loyalty program celebrates one year anniversary

HONG KONG - Shangri-La restructured its signature Golden Circle (GC) loyalty program a year ago to allow both staying and non-staying guests to earn and redeem Golden Circle Award Points (GC Award Poi

The concierge – part travel agent, part magician

"Matchmaker" isn't a job that appears on Claudette Breve's résumé, but she's been responsible for more than 100 successful wedding proposals.

Fairmont Canine Ambassadors bring extra level of comfort to guests

Hong Kong – Known for thoughtful and welcoming service, Fairmont Hotels & Resorts offers a distinctive service at select hotels with resident hotel dogs known as Canine Ambassadors.

Guests irked by hotel Internet fee

One of the biggest conundrums of travel begins when you check into a hotel and check out the fine print.

Five quirkiest hotels for summer travelers

DALLAS - Anyone can stay in a traditional hotel room. However, for travelers who want the room itself to be part of the vacation experience, here are five of quirkiest hotels.

Linen Trackers keep hotel linens under surveillance

Hotel guests, be warned: Your bathrobes may be under surveillance.

Themed hotels aplenty in Las Vegas…

The Luxor Las Vegas is a very unique place! Designed in the style of Egyptian pyramids with its own Sphinx, the Luxor Las Vegas offers a very different stay in Las Vegas.

More Christmas to see at Biltmore

ASHEVILLE, N.C. - One of the Southeast's most beloved holiday travel destinations, Christmas at Biltmore, runs now through Jan. 2, 2011.

Survey: Parking and WiFi fees irk hotel guests the most

TORONTO - More than eight out of ten travellers dislike having to pay for hotel extras when on vacation, particularly for parking, ice and wireless internet service, according to a survey by Hotels.ca

Shangri-La Golden Circle opens membership to public with enhanced benefits

HONG KONG - Shangri-La Hotels and Resorts today unveiled its completely restructured and enhanced signature Golden Circle (GC) recognition and award program.

Thistle Hotels announces launch of first ever in-suite library

LONDON - Thistle Hotels' London property, The Kingsley, is celebrating the 1st birthday of its multi million pound refurbishment and rebrand with the launch of its first ever in-suite library for gues

Ritz-Carlton launches luxury frequent guest stay program

CHEVY CHASE, Maryland - Beginning September 15, 2010, The Ritz-Carlton Hotel Company, L.L.C. will introduce its highly-anticipated luxury frequent guest stay program - The Ritz-Carlton Rewards.

Teaching hotel guests to donate – a trend or a lifestyle?

Going green, looking for organic stuff, providing more for kids, doing charity work, and choosing travel destinations to evoke certain emotions have been mentioned as current hospitality trends.

Finest hotels in Bangkok sending guests packing for fear of violence...

BANGKOK — Thailand's bloody political crisis has been scaring away tourists for weeks but took a new turn Tuesday when some of the capital's finest hotels sent guests packing for fear of violence at

International Security Conference And Exposition at Javits: keeping safe

Always on the lookout for new ideas and cutting-edge technology that will make traveling and hotel visits safer, I was anxious to get to the ISC (International Security Conference and Exposition) rece

‘Celebrity Select’ flexible dining option introduced by Celebrity Cruises

MIAMI - From the first spa at sea to an innovative category of accommodations bridging the gap between stylish staterooms and luxury suites; from the first tableside cooking and carving to the first l

Risque hotel guests becoming New York’s tourist attraction

There are many attractions in New York for tourists to visit like the Statue of Liberty, Central Park or Times Square.

$19 a night? No problem. And no bed, no light bulbs,...

SAN DIEGO - For their one-and-only family getaway this year, the Billingtons checked in to an upscale San Diego resort on Sunday with many of the usual vacation accessories -- bathing suits, board gam

Repositioning success strategies for resort properties

The downturn is changing how business and vacations travelers are making decisions.

Bonus deals are plentiful as hotels are trying to lure the...

In early June, the economic research firm e-forecasting.com declared that May was the "19th month of decline" for the hotel industry.

Pakistan: 11 dead in luxury hotel bombing

PESHAWAR, Pakistan – Suicide attackers shot their way past guards and set off a massive blast Tuesday outside a luxury hotel where foreigners and well-to-do Pakistanis mixed, killing at least 11 peo

If you stay, you’re going to pay

If you thought the new fees airlines are charging are bad, check out your hotel bill.

Tiny hotel room may fit shrunken travel budgets

NEW YORK — A New York hotel with luxury sheets and state-of-the-art audio for less than $100 a night? All you have to sacrifice is a bit of privacy and a little — well, a lot — of space.

Tourists caught up In Reethi Rah protest

Tourists at luxury resort One and Only Reethi Rah on Sunday found themselves in the middle of a confrontation between employees on strike and riot police when protestors fled into their eating area, i

Hotel guests make zany demands

A star footballer complained his ocean-view hotel room overlooking Sydney's Manly beach was unsuitable because the sound of the sea kept him awake.

Despite softening market conditions, hotel guest satisfaction with economy and mid-scale...

WESTLAKE VILLAGE, CA — Even in the midst of economic conditions that have negatively impacted travelers around the globe, customer satisfaction with hotels in Europe has improved since 2007 in two k

Armed guards held airline victim

A Barnsley man was ordered to pay a hotel bill of £1,000 in Egypt as armed guards surrounded his hotel to recoup money owed by collapsed airline XL.