Tag: customer experience

Air Canada unveils Maple Leaf Lounge Express at Toronto Pearson International Airport
Airline News

Air Canada unveils Maple Leaf Lounge Express at Toronto Pearson International Airport

mm Chief Assignment Editor- June 14, 2019

Air Canada today unveiled another convenient way for premium customers to work or relax prior to their flight with the ... Read More

Baltimore/Washington International Airport orders 20 new shuttle buses
Transportation News

Baltimore/Washington International Airport orders 20 new shuttle buses

mm Chief Assignment Editor- June 11, 2019

Maryland Department of Transportation has issued a new order of 15 forty-foot and five sixty-foot Xcelsior clean diesel heavy-duty transit ... Read More

China, Saudi Arabia and travel tech dominate Arabian Travel Market 2019 agenda
Breaking Travel News

China, Saudi Arabia and travel tech dominate Arabian Travel Market 2019 agenda

mm Chief Assignment Editor- June 11, 2019

This year’s Arabian Travel Market witnessed a 106% increase in visitors from China and a 20% increase in international visitors ... Read More

Clear Channel Airports signs new agreement with Palm Beach International Airport
Airline News

Clear Channel Airports signs new agreement with Palm Beach International Airport

Dmytro Makarov Dmytro Makarov- June 10, 2019

Clear Channel Airports, today announced Palm Beach International Airport (PBI) selected the U.S. airport media leader (CCA) for a new ... Read More

Starboard Cruise Services names new President and CEO
People in Travel & Tourism

Starboard Cruise Services names new President and CEO

mm Chief Assignment Editor- June 10, 2019

Starboard Cruise Services has named respected travel and cruise industry veteran Lisa Bauer its new President and Chief Executive Officer ... Read More

Heathrow becomes world’s first Sustainable Fish Airport
Airline News

Heathrow becomes world’s first Sustainable Fish Airport

mm Chief Assignment Editor- June 10, 2019

Sustain – the alliance for better food and farming – has crowned Heathrow the world’s first Sustainable Fish Airport. The ... Read More

SkyTeam Announces Walter Cho, Chairman and CEO of Korean Air, as Chair of its Alliance Board
Airline News

SkyTeam Announces Walter Cho, Chairman and CEO of Korean Air, as Chair of its Alliance Board

Dmytro Makarov Dmytro Makarov- June 1, 2019

SkyTeam, the global airline alliance, has announced Walter Cho, Chairman and CEO of Korean Air, as the new chairperson of ... Read More

Wyndham Destinations is opening new resorts
Breaking Travel News

Wyndham Destinations is opening new resorts

Dmytro Makarov Dmytro Makarov- May 31, 2019

Wyndham Destinations  launches new club brand identities, and shakes up timeshare with urban resort openings and evolution across the company. ... Read More

Move Beyond: Cathay Pacific launches new digital brand
Airline News

Move Beyond: Cathay Pacific launches new digital brand

mm Chief Assignment Editor- May 22, 2019

Cathay Pacific celebrates today the start of a new journey with the purpose of moving people forward in life, through ... Read More

Cape Town to chair BestCities board
Breaking Travel News

Cape Town to chair BestCities board

mm Chief Assignment Editor- May 21, 2019

Corne Koch, Head of Cape Town and Western Cape Convention Bureau, a division of WESGRO, has been elected to the ... Read More

Embraer Praetor 600 now triple-certified by EASA and FAA
Airline News

Embraer Praetor 600 now triple-certified by EASA and FAA

mm Chief Assignment Editor- May 21, 2019

Embraer announced today that the company's new Praetor 600 super-midsize business jet was granted its Type Certificate by EASA (European ... Read More

Dallas Fort Worth Airport and American Airlines announce plans for new terminal F
Airline News

Dallas Fort Worth Airport and American Airlines announce plans for new terminal F

mm Chief Assignment Editor- May 20, 2019

Dallas Fort Worth International (DFW) Airport and American Airlines have announced plans to develop a sixth terminal, providing a long-term ... Read More

Europe’s first WeChat Pay Smart Airport launched at Amsterdam Airport Schiphol
Airline News

Europe’s first WeChat Pay Smart Airport launched at Amsterdam Airport Schiphol

mm Chief Assignment Editor- May 18, 2019

WeChat Pay and Amsterdam Airport Schiphol jointly launched Europe's first flagship WeChat Pay Smart Airport. The flagship exists of three ... Read More

Star Alliance launches Connection Service at Newark Liberty International Airport
Airline News

Star Alliance launches Connection Service at Newark Liberty International Airport

mm Chief Assignment Editor- May 17, 2019

The Star Alliance Connection Service is now available at Newark Liberty International Airport. This assists passengers with tight connections between ... Read More

Simba, the happiest safari company from Tanzania joins African Tourism Board
African Tourism Board News

Simba, the happiest safari company from Tanzania joins African Tourism Board

Juergen T Steinmetz Juergen T Steinmetz- May 16, 2019

African Tourism Board today added Simba Safaris a family owned Safari and Tour company from Tanzania to its rapidly growing ... Read More

Codeshare announced between Finnair and Juneyao Air
Airline News

Codeshare announced between Finnair and Juneyao Air

Juergen T Steinmetz Juergen T Steinmetz- May 16, 2019

Juneyao Air and Finnair have agreed to launch a codeshare partnership starting June 28, 2019, combining synergies of both airlines. This ... Read More

RCI announces new Managing Director for Europe, the Middle East and Africa
People in Travel & Tourism

RCI announces new Managing Director for Europe, the Middle East and Africa

mm Chief Assignment Editor- May 13, 2019

RCI, the world's largest timeshare vacation exchange network as part of Wyndham Destinations, has announced the appointment of Paul Mulcahy ... Read More

Paris ranked as world’s top destination for international meetings
Meeting Industry News

Paris ranked as world’s top destination for international meetings

mm Chief Assignment Editor- May 13, 2019

In its latest report, the International Congress and Convention Association (ICCA) ranked Paris the world's number one destination for meetings, ... Read More

United Airlines named a top company for diversity
Airline News

United Airlines named a top company for diversity

mm Chief Assignment Editor- May 10, 2019

This week, United Airlines was honored by DiversityInc with their "DiversityInc Top 50" designation, lauding the airline's leadership in promoting ... Read More

Snazzy new job title and new hire at AIM: Director of Innovation
Meeting Industry News

Snazzy new job title and new hire at AIM: Director of Innovation

editor editor- May 7, 2019

AIM Group International, a global company in congresses, events, and communication, announced the establishment of a new strategic position, with ... Read More

InterContinental Hayman Island Resort announces key new appointments
People in Travel & Tourism

InterContinental Hayman Island Resort announces key new appointments

mm Chief Assignment Editor- May 6, 2019

InterContinental Hayman Island Resort has strengthened its commitment to talent development and innovation, announcing an ambitious team to guide the ... Read More

Centara Grand & Convention Centre at CentralWorld Bangkok to reaffirm status as Thailand’s leading MICE venue
Breaking Travel News

Centara Grand & Convention Centre at CentralWorld Bangkok to reaffirm status as Thailand’s leading MICE venue

Juergen T Steinmetz Juergen T Steinmetz- May 3, 2019

Centara Hotels & Resorts, Thailand’s leading hotel operator, is anticipating one of the strongest years to date for Centara Grand ... Read More

Allegiant announces new Senior Vice President, Flight Crew Operations
Airline News

Allegiant announces new Senior Vice President, Flight Crew Operations

mm Chief Assignment Editor- May 1, 2019

Allegiant has announced that Tracy Tulle has been appointed to the role of senior vice president, flight crew operations. Tulle, ... Read More

ATM to launch inaugural M.E. edition of Travel Forward in 2020
Breaking Travel News

ATM to launch inaugural M.E. edition of Travel Forward in 2020

Juergen T Steinmetz Juergen T Steinmetz- May 1, 2019

Travel, tourism and hospitality professionals from around the world will have an opportunity to explore the next generation of industry ... Read More

Personalize and remove friction for customers, Gulf travel companies told
Breaking Travel News

Personalize and remove friction for customers, Gulf travel companies told

mm Chief Assignment Editor- April 29, 2019

Gulf-based travel and hospitality companies that use disruptive technologies to boost personalization and remove friction for customers are likely to ... Read More

Avis Budget Group wins multiple awards in the Middle East
Car Rental News

Avis Budget Group wins multiple awards in the Middle East

mm Chief Assignment Editor- April 29, 2019

Avis Budget Group has been awarded multiple accolades at the 2019 World Travel Awards, for its car rental brands Avis ... Read More

Gold is out, blue is in: United Airlines unveils new fleet paint design
Airline News

Gold is out, blue is in: United Airlines unveils new fleet paint design

mm Chief Assignment Editor- April 24, 2019

Today, United Airlines is introducing customers and employees to a modernized aircraft livery, which will bring a refreshed look to ... Read More

Montréal-Trudeau Airport awarded prestigious 4-Star rating
Airline News

Montréal-Trudeau Airport awarded prestigious 4-Star rating

mm Chief Assignment Editor- April 18, 2019

Montréal-Trudeau Airport (YUL) has for the first time been awarded a prestigious 4-Star rating under the Skytrax World Airport Star ... Read More

SriLankan Airlines’ new plan to be like Emirates
Airline News

SriLankan Airlines’ new plan to be like Emirates

mm Alain St.Ange- April 16, 2019

In a bid to turn the loss making airline into a profitable venture, SriLankan Airlines has come up with a ... Read More

Dubai Runway closure: What is means for travel to or from DXB
Airline News

Dubai Runway closure: What is means for travel to or from DXB

Juergen T Steinmetz Juergen T Steinmetz- April 15, 2019

With the Southern Runway revamp starting tomorrow at Dubai International Airport, Emirates has been working hard to implement measures to ... Read More

Driving in the 10 most-visited cities in Mauritius
Car Rental News

Driving in the 10 most-visited cities in Mauritius

editor editor- April 12, 2019

While there are many ways to get around Mauritius, car rentals remain a popular option. From visits to quant villages ... Read More

United Airlines Chief Digital Officer named one of 2019 Top 50 Most Powerful Women in Technology
People in Travel & Tourism

United Airlines Chief Digital Officer named one of 2019 Top 50 Most Powerful Women in Technology

mm Chief Assignment Editor- April 11, 2019

Today, United Airlines Executive Vice President and Chief Digital Officer, Linda Jojo, was recognized by the National Diversity Council as ... Read More

Amtrak puts up $90 million into train tourism
Transportation News

Amtrak puts up $90 million into train tourism

editor editor- April 8, 2019

“By investing in the modernization of Baltimore Penn Station, Amtrak seeks to transform central Baltimore into a premier regional transportation ... Read More

United: Top-ranked LGBTQ airline
LGBTQ

United: Top-ranked LGBTQ airline

editor editor- March 29, 2019

United Airlines today announced that for the eighth consecutive year, it has received a perfect score of 100 percent on ... Read More

Agoda appoints new Chief Marketing Officer
Hotel & Resort News

Agoda appoints new Chief Marketing Officer

editor editor- March 29, 2019

  Agoda, one of the world’s fastest growing digital travel companies, today announced the appointment of Ittai Chorev as its ... Read More

Aéroports de Montréal: Record number of travelers at Montréal-Trudeau
Airline News

Aéroports de Montréal: Record number of travelers at Montréal-Trudeau

mm Chief Assignment Editor- March 23, 2019

Aéroports de Montréal (ADM) today announced its operating results for the year ended December 31, 2018. A record number of ... Read More

ArabicArmenianBengaliBulgarianChinese (Simplified)CroatianCzechDanishDutchEnglishFilipinoFinnishFrenchGeorgianGermanGreekHebrewHindiHungarianIcelandicIndonesianItalianJapaneseKoreanLatvianNepaliNorwegianPersianPolishPortugueseRomanianRussianSamoanSerbianSlovakSpanishSwahiliSwedishTamilThaiTurkishUkrainianUrdu