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LONDON, England - The UK has come 27th in a new global league table that measures how often and how much consumers use social media platforms such as Twitter and Facebook.
WASHINGTON, D.C. - This year's Airline Passenger Survey confirms that customer service is the most important consideration for air travel consumers.
LONDON, England - New Customer Satisfaction Index revealing most satisfied customers by country, based on 65 million consumers in 137 countries has been released.
BEIJING, China – For the seventh time, the “CTW Chinese Tourists Welcoming Award” winners, determined by an international jury of experts from inside and outside China, were presented with the a
The annual Airline Quality Ratings were released today with some good news for consumers.
It appears that the old addage, "the customer is always right," still rings true, at least in the world of social media.
It is a buyer's market for hotel rooms in the United States, and the situation is not likely to change soon.
Amadeus, a global leader in technology and distribution solutions for the travel and tourism industry, today released a new survey that, for the first time, captures sentiment around emerging airline
Fort Lauderdale - The North American cruise industry’s economic impact in the United States grew by more than six percent in 2007, creating more than 350,000 jobs while generating $38 billion in tot