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Sir Richard Branson: BA-BMI deal takes UK flying back to dark...

Passengers face higher fares and reduced services between Scottish airports and London Heathrow if British Airways succeeds in taking over rivals BMI, Virgin Atlantic has claimed.

Super-complaint about travel currency ‘rip-off’ launched in UK

Holiday-makers are ripped off every time they take out foreign currency or spend abroad, according to watchdog Consumer Focus.

Passenger throws fit over female pilot, refuses to fly

A Mumbai-bound flight was delayed at the Delhi airport first by fog and then by a passenger who complained about the fact that the pilot was a female.

Union complaints about recent Delta Air fiasco

WASHINGTON - The Association of Flight Attendants-CWA (AFA-CWA) today filed formal interference charges with the National Mediation Board (NMB) against Delta Air Lines management alleging unlawful con

ARTA withdraws DOT complaint against United’s merchant fees

In a meeting last week between the Association of Retail Travel Agents (ARTA), ARTA Canada, and United Airlines, a wide range of topics were discussed, most notably, United’s escalating distribution

United Airlines to disconnect foreign call complaint center

Last week United Airlines confirmed that, come April, it will disconnect the phone line to a foreign call center contracted to field customer complaints and compliments.

CAIR files DOT complaint after Muslims kicked off AirTran flight

WASHINGTON, DC - A prominent national Islamic civil rights and advocacy group today filed a complaint with the US Department of Transportation (DOT) following an incident Thursday in which nine Muslim

Air France-KLM complains over Austrian Airlines sale

PARIS - Air France-KLM filed a complaint to the European Union on Thursday over Austria's plans to sell its national airline to German carrier Lufthansa, saying the deal depended on unfair state aid.

Ex-Gulfstream International Airline pilot files complaint with FAA

As a captain for Gulfstream International Airlines, Kenny Edwards decided it would be best to be safe — rather than sorry — when he attempted to cancel a flight from Tampa to West Palm Beach in December.

Budget airline Ryanair complains to OFT

Low fares airline Ryanair has made a formal complaint to the Office of Fair Trading regarding judgments made by the Advertising Standards Authority about some of its advertising.