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Japanese Sign Language? Japan Airlines understands

Starting today, Japan Airlines JAL will offer video remote interpreting services at select customer service centers in Japan for customers using Japanese sign language. 

Stuff We’re Not Loving This Week!

Usually this is the "stuff we love" space where we feature a few nifty products that we're hankering after, but this week we thought we would switch it up a bit with stuff we are not loving this week!

Amex closes business travel call centers amid further job cuts

American Express this week announced a plan to eliminate about 4,000 jobs—6 percent of its global workforce—as part of a new initiative projected to generate $800 million in cost savings for the r
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