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The Hawaii Tourism Authority (HTA) has created a special Alert page on its website providing industry partners, visitors and residents with information and online resources about national parks, monuments and wildlife refuges in the Hawaiian Islands that could be affected by the partial federal government shutdown.
The worst American States for visitors and locals to drive are Hawaii and California according to a 2018 survey by the "Bankrate Best States for Drivers Study. When traveling to the Aloha State of Hawaii forget about renting a car or taking an Uber, but think about riding a Charley's.
Starting today, Japan Airlines JAL will offer video remote interpreting services at select customer service centers in Japan for customers using Japanese sign language.
A massive database breach was reported by Marriott Hotels and Resorts at their Starwood brand on November 30. In the meantime, Marriott Security procedures had been in the global spotlight resulting in various legal and criminal actions taken by authorities around the world against the largest hotel chain in the world. A PR nightmare has been unfolding for Marriott resulting in making the brand speechless in avoiding responses to the media.
After the successful merger of Austrian airlines with the Lufthansa Group and integration of sales and service network, the two airlines have decided to start a joint call centre for bookings and rese
Last week United Airlines confirmed that, come April, it will disconnect the phone line to a foreign call center contracted to field customer complaints and compliments.