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Bahrain tourism opens tourist call center

MANAMA, Bahrain - As part of its efforts to provide better services and strengthen partnerships with the private sector, the Bahrain Ministry of Culture- Tourism Sector has launched its own call cente

Saint Lucia opens new tourist call center

CASTRIES, Saint Lucia - It is now so much easier to get questions about vacationing in Saint Lucia answered by trained professionals in the country.

Lufthansa, Austrian airlines to start joint call centre

After the successful merger of Austrian airlines with the Lufthansa Group and integration of sales and service network, the two airlines have decided to start a joint call centre for bookings and rese

United Airlines to disconnect foreign call complaint center

Last week United Airlines confirmed that, come April, it will disconnect the phone line to a foreign call center contracted to field customer complaints and compliments.

United Airlines to unplug number for complaints

United Airlines is dropping an Indian customer call center that took compliments or complaints after a flight, telling customers to send a letter or e-mail instead.