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Airlines are charging up to $450 for baggage fees, a shock survey has revealed.
Danielle Covarrubias was understandably upset when she discovered that American Airlines had lost her suitcase, but she became really mad when the airline then refused to refund her $25 baggage fee.
LAS VEGAS (eTN) – A whopping 93 percent of the total 3197 respondents to an eTurboNews poll claim that airlines are under-performing in terms of customer service.