Copa Airlines is named ‘Best Airline’ in Central America and the Caribbean by Skytrax


PANAMA CITY – Copa Airlines, subsidiary of Copa Holdings, S.A., has been named “Best Airline” in Central America and the Caribbean for the fifth consecutive year by the independent aviation industry research company Skytrax.

Copa Airlines also received recognition in the regional airline category of “Best Cabin Staff” in Central America and the Caribbean.

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The results were based on an annual survey conducted by Skytrax, taken from responses of more than 15.4 million passengers representing 95 different nationalities.

“Copa Airlines is proud to receive once again this important award, which confirms our commitment to maintaining a world-class operation continuously focused on meeting and exceeding our passengers expectations,” said Pedro Heilbron, CEO, Copa Airlines. “We owe this to the efforts of a great team — people who year after year demonstrate the high level of dedication and professionalism.”

The recognition of “Best Cabin Staff” in the region incorporates categories such as assistance during the boarding process and food service, as well as the crew’s friendliness and attentiveness, among others.

The World Airline Awards(TM) are based on a survey conducted between August 2007 and June 2008. The survey covers more than 35 different aspects of passenger satisfaction for an airline’s product and service standards, evaluating the “typical” travel experience.

About Copa Holdings

Copa Holdings, through its Copa Airlines and Aero Republica operating subsidiaries, is a leading Latin American provider of passenger and cargo service. Copa Airlines currently offers approximately 126 daily scheduled flights to 42 destinations in 22 countries in North, Central and South America and the Caribbean through its Hub of the Americas based in Panama City, Panama. In addition, Copa Airlines provides passengers with access to flights to more than 120 other international destinations through codeshare agreements with Continental Airlines and other airlines. From the U.S., Copa offers nonstop service to Panama 20 times a week from Miami; daily from New York City, Los Angeles and Washington, D.C.; and 12 times a week from Orlando. Copa is an associate member of the Global SkyTeam alliance, giving its passengers access to more than 15,200 daily flights to more than 790 cities in 162 countries. Aero Republica, the second-largest carrier in Colombia, provides service to 12 cities in Colombia as well as international connectivity with Copa Airlines’ Hub of the Americas through daily flights from Bogota, Bucaramanga, Cali and Medellin.