Delay costly for airline


(TVLW) – MAINTENANCE delays, a mechanical problem and the effects of Cyclone Daman has affected Air Pacific flight schedules.

Air Pacific chief executive, John Campbell also revealed that the delays is costing the airline a substantial amount of money.

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Mr Campbell said they have to provide customers affected by the delays with accommodation, meals and transportation when required.

Mr Campbell said fortunately the disruptions were a matter of hours so majority of customers did not require hotel accommodation.

He said apart from providing customers with services as they awaited their next flights, the airline had to charter B737, B767 and B777 aircraft from Qantas and Air New Zealand to cover schedules.

“The first aircraft was delayed by one week in its release from maintenance as a part could not be obtained from Boeing nor any of the standard parts suppliers despite a global search.”

“This delayed the second B747-400 aircraft departure for its planned maintenance in Singapore and caused a number of disruptions to scheduled flights.

“The second aircraft has now been delayed by five days while a component is rectified with the delay again caused by a lack of spare parts availability from Boeing,” said Mr Campbell.

Mr Campbell said further schedule complications were caused by Cyclone Daman as an aircraft was flown from Fiji to neighbouring countries to eliminate risk of damages.

He said the return of the aircraft and crew disrupted schedules for 48 hours.

He said to compound the issue of delays, the airline’s B767 aircraft developed a crack in the fan casing on one of the engines on Thursday.

He said the aircraft was removed from service for 36 hours and flown to Sydney for necessary repairs. He said the aircraft was operational yesterday afternoon.