Bags VIP: JetBlue announces new concierge service
NEW YORK, NY - JetBlue Airways today announces Bags VIP, a new concierge service option, provided in partnership with Bags, Inc.
NEW YORK, NY – JetBlue Airways today announces Bags VIP, a new concierge service option, provided in partnership with Bags, Inc. This service provides hand-delivery of a customer’s checked luggage from the arrival airport to any doorstep at their destination for a minimal fee. The option is available seven days a week, including holidays.
Starting today, customers can place an order online for the Bags VIP service up to one hour prior to departure from all JetBlue domestic airports, Puerto Rico, U.S. Virgin Islands and select pre-cleared international airports arriving into Boston, Orlando and New York’s JFK airport.
“Whether your family wants to go straight to the resort without the wait or your business meeting takes place before you can get to the hotel, this new offering takes the stress out of carrying extra baggage,” said Robin Hayes, chief commercial officer for JetBlue Airways. “We are excited to offer this new Bags VIP service to save our customers valuable time at their destination.”
“Our mission at Bags Inc. is to Make Travel Easier for everyone by removing the burden of baggage from your trip,” noted Craig Mateer, president and founder of Bags Inc. “We are thrilled to partner with JetBlue to offer this special Bags VIP service that will enable their customers to do just that.”
Customers will receive an email with a confirmation number once the order has been finalized. Next, the customer checks their baggage upon arrival at the airport. A JetBlue crewmember will apply a Bags VIP tag to identify the luggage. At the final destination, the customer can bypass baggage claim and go about their business. Their bags will be retrieved directly from baggage claim by a Bags VIP representative using the applied tag and customer provided information. Delivery will take place within four hours of flight arrival to locations within 40 miles of the airport and within six hours to locations 41-100 miles from the airport. Residential delivery times can also be scheduled in advance to accommodate the customer’s need.