IMEX provides new innovations for travel executives

Following the successful test and roll-out of a new, single email inbox for hosted buyers at IMEX America last year, the IMEX Group is introducing the same concept for all hosted buyers at IMEX in Fra

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Following the successful test and roll-out of a new, single email inbox for hosted buyers at IMEX America last year, the IMEX Group is introducing the same concept for all hosted buyers at IMEX in Frankfurt May 21-23, 2013.

The new online tool works by amalgamating all exhibitor communications to a given buyer into an inbox on the IMEX website. Buyers receive a single daily email alert directing them to the online inbox which can be searched by keyword, exhibitor name, and subject line. Appointments can be made directly from the messages within the inbox. At the same time, the buyersโ€™ diaries have been completely updated with a fresh new user-interface reducing the number of clicks to make an appointment from 7 to 3. In this way, email volumes are greatly reduced for buyers and appointment making is easier, quicker, and more productive.

Says Carina Bauer, CEO of the IMEX Group: โ€œThis is one of the most important online developments weโ€™ve made for IMEX buyers in recent years. It was warmly welcomed in the US, so we expect a similar reaction to its simplicity and user-friendliness for our Frankfurt show. We know that buyers are extremely busy, and the best way we can help them maximize their business ROI from the show is to make planning and preparation as simple, targeted, and as quick as possible.โ€

Other new innovations for buyers include a new Networking Hub on the show floor to help them meet and find peers, a new educational forum for corporate planners โ€“ Exclusively Corporate @IMEX, a redesigned educational program including a new Research Pod at the Inspiration Centre, and hundreds of new exhibitors from both established and emerging destinations.

Last year IMEX in Frankfurt attracted just short of 4,000 meetings, incentive travel and events industry hosted buyers from 71 countries. Total attendance over the 3 days, including trade visitors, was 14,143. Over 64,000 business appointments took place between buyers and exhibitors during the show, 40,000 of which were made between individual buyers and exhibitors (the remainder being group appointments).

Registration is free. To register as a visitor, go to http://www.imex-frankfurt.com/register.php . Buyers interested in becoming hosted should contact the hosted buyer team at: [email protected] .

WHAT TO TAKE AWAY FROM THIS ARTICLE:

  • Other new innovations for buyers include a new Networking Hub on the show floor to help them meet and find peers, a new educational forum for corporate planners โ€“ Exclusively Corporate @IMEX, a redesigned educational program including a new Research Pod at the Inspiration Centre, and hundreds of new exhibitors from both established and emerging destinations.
  • Following the successful test and roll-out of a new, single email inbox for hosted buyers at IMEX America last year, the IMEX Group is introducing the same concept for all hosted buyers at IMEX in Frankfurt May 21-23, 2013.
  • At the same time, the buyers' diaries have been completely updated with a fresh new user-interface reducing the number of clicks to make an appointment from 7 to 3.

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Linda Hohnholz

Editor in chief for eTurboNews based in the eTN HQ.

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