CHICAGO, Ill. – United Airlines today announced that it exceeded its 80 percent on-time arrival domestic and international performance goals for the month of January, and is rewarding its eligible employees with a $100 on-time bonus to recognize this performance. Despite challenging weather conditions across the system, the airline ended the month with an 82.8 percent domestic on-time arrival rate, and an 80.5 percent international on-time rate, resulting in the best combined domestic and international performance for the month in 10 years. The on-time arrival rates are based on flights arriving within 14 minutes of scheduled arrival time.
“This is a tremendous start to the year for my co-workers and I want to thank them for delivering great operational performance for our customers,” said Jeff Smisek, United’s Chairman, President and CEO. “We are focused on providing improved operational reliability in 2013, and we will continue to invest in the tools, training, equipment, inventory and procedures that will allow us to deliver consistent performance for the entire year.”