American Airlines updates policy for New York-area customers

FORT WORTH, Texas - Due to the rescheduling of midwinter breaks for many New York-area schools, American Airlines announces that more travel options will be available to those forced to change their m

American Airlines updates policy for New York-area customers

FORT WORTH, Texas – Due to the rescheduling of midwinter breaks for many New York-area schools, American Airlines announces that more travel options will be available to those forced to change their midwinter travel plans due to Hurricane Sandy.

American customers will be given the option to make voluntary itinerary changes in the event they must reschedule midwinter school break plans, originally scheduled for February.

For detailed information on the changes, American encourages customers to visit AA.com/travelalerts.

Overview of Changes
Customers whose tickets were issued on or before Nov. 29 and are ticketed for travel Feb. 15, 2013 through Feb. 24, 2013 on American Airlines flights from the airports listed below may change flights without penalty and may have the ticket-reissue charge waived for one ticket change:

New York Kennedy (JFK)
New York LaGuardia (LGA)
Newark, N.J. (EWR)
White Plains, N.Y. (HPN)

American will waive the change charge if the new travel originates within one year of original ticket issue date and that travel is rebooked and the ticket is reissued on or before Dec. 31, 2012.

If customers are unable to commit to rebooking a ticket prior to Dec. 31, refunds will be issued in the form of vouchers.

To change travel dates, customers may contact American Reservations at 1-800-433-7300 within the U.S. or Canada. Customers calling from outside the U.S. or Canada are encouraged to check American’s Worldwide Reservations Numbers page on AA.com.