Virgin America named Best US Airline
SAN FRANCISCO, Calif. - Virgin America, the California-based airline that is reinventing domestic travel, took top honors as "Best U.S.
SAN FRANCISCO, Calif. – Virgin America, the California-based airline that is reinventing domestic travel, took top honors as “Best U.S. Airline” in the prestigious Conde Nast Traveler’s 2012 Readers’ Choice Awards. Launched in August 2007, Virgin America has captured the award for the fifth year in a row for its innovative service. The results of this year’s Readers’ Choice Awards will be reported in the November issue of Conde Nast Traveler magazine. The survey is unique for both its size and unfiltered results and reflects the opinions of more than 46,000 Conde Nast Traveler readers.
“We’re honored to again be named the top airline in America by Conde Nast Traveler readers for hitting the mark with flyers for our unique mix of low fares, stylish design, tech-forward amenities and outstanding guest service,” said Virgin America President and CEO David Cush. “Our teammates have worked so hard to reinvent the flying experience for travelers over the last five years and this kind of feedback from discerning travelers is a testament to that.”
With outstanding service, beautiful design and a host of inventive amenities, Virgin America has built a loyal flyer following since its 2007 launch. The airline is the first domestic carrier to offer both standard power outlets at every seat and in-flight WiFi on every flight. In addition to a Main Cabin that offers custom-designed leather seats with a deeper pitch, the carrier’s premium Main Cabin Select service offers guests 38″ of seat pitch – about 6 inches more legroom than Main Cabin, unlimited complimentary cocktails and snacks from the airline’s award-winning menu, an all-access pass to in-flight media content (including free movies and premium TV like HBO and Showtime), priority security access/boarding, dedicated overhead bin space and one free checked bag. Virgin America’s First Class features international-grade amenities and plush white leather seating with 55 inches of pitch, 165 degrees of recline and lumbar massagers. The airline’s Red™ in-flight entertainment platform offers guests their own seatback touch-screen TV, with 25 films, live TV, Google Maps, videogames, a 4,000 song library and an on-demand menu – so flyers can order a cocktail or snack from their seatback any time during a flight.
This summer, Virgin America launched a suite of enhancements to its Elevate® frequent flyer program – including Elevate Gold and Elevate Silver status levels that offer perks such as: priority check-in, security clearance and boarding; points earning bonuses; free checked bag allowances; enhanced digital/social rewards; private discounts; an expanded advance purchase upgrade window for the airline’s exclusive eight-seat First Class; complimentary space-available upgrades to the carrier’s premium Main Cabin Select service; and complimentary access to the best seat assignments within Main Cabin.
Earlier this month Virgin America also won top honors as “Best Premium Class” among domestic airlines in Conde Nast Traveler’s 2012 Business Travel Poll. The annual independent survey of the magazine’s business travelers ranked Virgin America as the top U.S. airline for Premium Class service for the fifth consecutive year and to thank its loyal flyers, Virgin America launched a special rewards offer where Elevate® frequent flyers who register through October 31, 2012, can earn 50 percent bonus*** points per $1 spent on the base fare for qualifying flights booked and flown in the airline’s award-winning Main Cabin Select or First Class service before the end of the year. All bonus points earned will also count towards Elevate Silver or Elevate Gold Status.
Virgin America has won a list of industry best-in-class awards since its 2007 launch, including “Best Domestic Airline” in Conde Nast Traveler’s 2008, 2009, 2010 and 2011 Readers’ Choice Awards. In just over five years flying, the airline has expanded to 19 airport destinations and has created 2,600 new jobs. Virgin America flies to San Francisco, Los Angeles, New York, Washington D.C. (IAD), Las Vegas, San Diego, Seattle, Boston, Fort Lauderdale, Orlando, Dallas-Fort Worth, Los Cabos, Cancun, Chicago, Puerto Vallarta, Palm Springs, Philadelphia, Portland and Washington D.C.’s Reagan National (DCA).