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Working in the Travel Industry during Coronavirus: Turning Overtourism to Undertourism

Keeping Tourism Employee Morale Up in an Age of Pandemics and Economic Uncertainty

Working in the Travel Industry during Coronavirus: Turning Overtourism to Undertourism
Overtourism was a big talking point just a month ago. Today under tourism is the biggest threat to many travel and tourism-dependent economies. There is no doubt that people working in the tourism industry are under a great deal of stress. Not only must they provide customer service at all levels, but also travelers are anxious and often take out their frustrations on tourism employees, especially those in the front line Until recently the number of travelers continually increased and there was a further internationalization of the market.  Then in the space of a few months, Covid-19 turned over-tourism into un
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