BANGKOK – Business and leisure travelers have picked the newly-opened Park Plaza Sukhumvit Bangkok as one of the region’s top hotels for delivering the highest levels of customer service. The property opened earlier this year and is the first Park Plaza hotel in Thailand.
Following research carried out by the hotel through Medallia, a globally-recognized customer feedback management system, Park Plaza Sukhumvit Bangkok was ranked as one of the region’s best for its exceptional service.
“Our culture is built around friendly, attentive service in all staff interactions. Throughout the hotel, our staff are empowered to make quick decisions in response to guests’ requests and needs,” said Magne Hansen, General Manager, Park Plaza Sukhumvit Bangkok.
The 95-room hotel is just a 100-meter walk from the BTS skytrain and MRT subway stations at the Asoke-Sukhumvit intersection in Bangkok. In-room amenities include free wireless high-speed internet, 32-inch LCD televisions with laptop connections and DVD players.
Guest comments on the Park Plaza Sukhumvit Bangkok included the following:
“We highly recommend this hotel to anyone we know coming to Bangkok. We have never experienced service like that shown at this hotel. The staff have made this stay one of the most memorable experiences in our trip through Thailand and Vietnam,” said Mr. & Mrs. EOB, tourists, Fort MacLeod, Alberta, Canada. (March 22, 2008)
And according to a business traveller from Israel, Park Plaza Sukhumvit Bangkok is the best hotel he has stayed at.
“The hotel has been designed for the comfort of the guest, like no other I have seen, and I have traveled, since 1943, in about 80 countries and made 19 round-the-world trips including stays at the Waldorf Astoria, New York; The Peninsula Hong Kong; The Imperial, Tokyo; and Plaza Athenee, Paris,” said Mr. Z M, business traveler, Tel Aviv, Israel. (February 19, 2008)
Park Plaza Sukhumvit Bangkok is also the closest international hotel to the Queen Sirikit National Convention Centre. It is a short walk from the Stock Exchange of Thailand and the numerous dining, shopping and entertainment areas along Sukhumvit Road.