CHICAGO, IL (September 15, 2008) – United is increasing the service fee to check a second bag on a domestic flight from $25 to $50 one way. These changes apply to customers who purchase a ticket on or after September 16, 2008 for travel within the US and to/from Canada, Puerto Rico and the US Virgin Islands on or after November 10, 2008.
The service fee does not apply to customers who are flying in United First or United Business, have Premier status with United or Star Alliance or active duty military personnel traveling on orders. United estimates that the $50 service fee will apply to one out of seven customers.
Customers may continue to carry on one bag and one personal item such as a purse, briefcase, or laptop computer to fit under the seat or in an overhead bin. For itineraries that include international flights (except Canada), checking a first and second bag will continue to be free.
Customers may pay these service fees at an airport Easy Check-InSM kiosk or with a skycap using a credit card or at the check-in counter with a credit card, check or cash. To ensure smooth operations at the airport, later this year, United will have developed the ability for customers to pay for baggage fees via united.com when they check-in online.
The potential revenue from United’s merchandising efforts, including those for checking a first and second bag, will now be approximately $700 million in 2009.
Details on United’s checked bag policy are available at united.com/baggage.