New vice president of operations control at United Airlines


CHICAGO, IL (August 20, 2008) – UAL Corporation, the holding company whose primary subsidiary is United Airlines, today announced that Donald Dillman has been named vice president of Control. In this position, Dillman will oversee United’s Operations Control Center and have responsibility for decisions affecting more than 1,600 daily mainline flights. He will have operational management responsibilities for flight dispatch, system controllers, aircraft routers, maintenance workload planners, air traffic control coordination and strategy, meteorology and operational engineering.

“Captain Dillman’s extensive experience in operations will help us to further increase system-wide reliability and operational performance,” said Joe Kolshak, senior vice president-Operations for United. “His focus first and foremost will be on enhancing safety while driving top-tier, on-time performance to the benefit of our customers and employees.”

As part of United’s focus on improving system-wide reliability and performance, the company is adopting industry best practices and forming an Operations Control Center that will centralize many of the operational functions.

Dillman joins United following his distinguished career at American Airlines, where he spent 24 years in various leadership positions. Most recently, Dillman was managing director for American’s operations center, where he was responsible for overseeing the operating decisions for more than 2,200 daily flights. Previously, Dillman served as managing director for flight operations, where he developed all flight-related policies and procedures, managed test flight activity, new technology development, fuel conservation programs and other continuous improvement initiatives. Earlier, Dillman served as a Chief Pilot, flew the McDonnell Douglas MD-80 and was a training supervisor for several aircraft types, including Airbus A300 and Fokker F100 aircraft. Dillman began his career with American as a pilot in 1984.

Dillman will assume his role on September 8 and will report to Kolshak. He will be based at United’s operations center in suburban Chicago.