BANGKOK – Once again, Bangkok Airways won the Best Regional Airline for Asia according to this year’s announcement from the World Airline Awards poll conducted by Skytrax (www.worldairlineawards.com). This achievement follows the airline’s recognition on the top rung in the regional category since 2004.
The airline’s strategic positioning as Asia’s Boutique Airline has earned reputation for Bangkok Airways’ service quality far and wide through discerning travelers from around the world. The airline is evidently the only one in Asia that has received the distinction in the category of the Best Regional Airline for five consecutive years through considerable votes from passengers who have experienced the ‘Boutique’ legend.
Captain Puttipong Prasarttong-Osoth, the airline’s president, has given compliments to all staff particularly those in the front line. “In receiving this merit, I’m as much grateful as everyone else in the company. Amidst the fierce competition in the field of airline business, this award-winning title has clearly made its own statement that the airline’s ‘Boutique’ concept has reached a commendable service level we all strive on,” said Captain Puttipong.
The task of delivering quality service for passengers has its prime focus on front-line service from the Boutique lounges, which are open for all passengers; in-flight meals; Boutique airports in Samui, Sukhothai and Trat (Koh chang); new aircraft with liveries inspired by the spirits of the region’s most exotic destinations; as well as helpful and friendly staff that has escalated the joy of travel labeled under the one-of-a-kind ‘Boutique’ brand.