AirTran customers affected by weather can change travel plans without penalty
ORLANDO, Fla. – AirTran Airways, a subsidiary of AirTran Holdings, Inc., advises passengers scheduled for travel to/from cities in the northeast affected by the winter weather system that the airline has extended the waiver period to 14 days past original date of travel for those passengers booked for travel today through Thursday, December 30, 2010.
Passengers may change their reservation without penalty as long as travel is completed within 14 days after the original scheduled departure date, based on space availability without fees or fare adjustments to the following cities: Allentown, Pa., Atlantic City, N.J., Baltimore/Washington, Md. (BWI), Boston, Mass., Buffalo, N.Y., Harrisburg, Pa., Newport News/Williamsburg, Va., New York, N.Y. (LaGuardia), Philadelphia, Pa., Pittsburgh, Pa., Portland, Maine, Richmond, Va., Rochester, N.Y., Washington, D.C. (Dulles and Reagan), and White Plains, N.Y.
As of 12 noon EST, on December 27, 2010, AirTran has canceled 57 flights for today system wide. Due to the large number of passengers affected by cancellations over the Christmas holiday weekend, the airline encourages passengers to use the airline’s website, www.airtran.com, to check flight status and rebook as passenger call volume is extremely high at 1-800-AIRTRAN (247-8726). If calling the reservation center for re-booking, please be patient.