(eTN) – Juba-based immigration staff last week completed a two-week course and intense training workshop aimed at improved customer care and public relations. The training agenda also included a variety of detection measures in regard of forged and fraudulent travel documents, managerial and leadership skills, and to equip them with knowledge to serve the presently still semi-autonomous, but after the January referendum hopefully independent southern government, to the best of their ability.
Complaints and observations by travelers and airport staff, and also from traders and travelers crossing into the Southern Sudan by road from Kenya and Uganda, were taken into account when preparing the teaching materials and case studies, all aimed to bring the standards of immigration to the level of the other countries in the East African Community, which the Southern Sudan intends to join after becoming Africa’s youngest nation in 2011.
WHAT TO TAKE AWAY FROM THIS ARTICLE:
- Complaints and observations by travelers and airport staff, and also from traders and travelers crossing into the Southern Sudan by road from Kenya and Uganda, were taken into account when preparing the teaching materials and case studies, all aimed to bring the standards of immigration to the level of the other countries in the East African Community, which the Southern Sudan intends to join after becoming Africa's youngest nation in 2011.
- The training agenda also included a variety of detection measures in regard of forged and fraudulent travel documents, managerial and leadership skills, and to equip them with knowledge to serve the presently still semi-autonomous, but after the January referendum hopefully independent southern government, to the best of their ability.
- Juba-based immigration staff last week completed a two-week course and intense training workshop aimed at improved customer care and public relations.
