For the fourth year in a row, Munich Airport has been named the winner of the
“Best Airport in Europe” award in an international survey of 8.2 million passengers worldwide. The annual Airport Survey conducted by Skytrax, an independent, London-based aviation market research firm, is the largest international customer survey of airport quality standards.
For this year´s survey, passengers were asked to assess more than 40 aspects
of customer satisfaction for airport product and service standards at 190 airports around the world, ranging from ease of catching connecting flights to the cleanliness of restrooms and the efficiency of security checks.
Passengers also ranked Munich #5 in the worldwide rankings behind Asian
hubs Hong Kong International Airport, Singapore Changi, Seoul Incheon and
Kuala Lumpur airports in the Skytrax World Airport Awards 2008.
“We´re extremely pleased to remain passengers´ favored airport in Europe for
high quality and efficiency in 2008, and this despite the fact that Munich´s passenger traffic grew so strongly in the past year,” says Dr. Michael Kerkloh, CEO of the Munich Airport operating company, FMG.