United and Continental offer options to customers affected by winter weather

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CHICAGO, Ill. – United Continental Holdings, Inc. today announced travel options for United and Continental customers whose flight plans may be disrupted by severe winter weather affecting the New York area. Weather conditions are expected to lead to the delay or cancellation of certain flights in the northeast, including at United’s hub at Newark Liberty International Airport. Other cities in the Northeast may also be affected.

Checking Flight Status and Changing Travel Plans

Customers on flights to, from or through the affected areas through October 30 may reschedule their itineraries with a one-time date or time change, and the airlines will waive the change fees. Customers may request refunds in the original form of payment for canceled flights. Complete details and eligible travel dates are available at united.com and continental.com.

The fastest and most convenient way to change travel plans is via united.com or continental.com. Customers should continue to manage their reservations on the respective carrier’s website from which they purchased their ticket. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.