CHICAGO, Ill. – United Airlines and Continental Airlines are preparing to resume flight departures at noon Monday, Aug. 29, at its hub at Newark Liberty International Airport, John F. Kennedy International Airport and LaGuardia Airport, following the carriers’ suspension of operations Saturday and Sunday due to Hurricane Irene.
United and Continental employees from other domestic locations will fly to New York to assist their co-workers in resuming operations at area airports.
In addition, United and Continental will resume service Monday that had been suspended Sunday at several other airports along the East Coast, including White Plains, N.Y., Boston, Mass., Hartford, Conn., Providence, R.I., Portland, Maine, Manchester, N.H., and Albany, N.Y. The airlines provide the latest flight information and operations summary at united.com and continental.com.
United and Continental canceled 2,265 flights August 27 and August 28 and pre-canceled an additional 437 flights for August 29, due to Hurricane Irene. The aftermath of Hurricane Irene may force some additional delays and cancellations of scheduled flights to the region on Monday. United and Continental encourage customers to check their specific flight status at the carriers’ respective websites prior to heading to the airport.
Checking Flight Status and Changing Travel Plans
Customers on flights to, from or through the affected areas through August 30, may reschedule their itinerary with a one-time date or time change, and airlines will waive the change fees. Customers may request a refund in the original form of payment for canceled flights. Complete details and eligible travel dates are available at united.com and continental.com.
The fastest and most convenient way to change travel plans is via united.com or continental.com. Customers should continue to manage their reservations on the respective carrier’s website from which they purchased their ticket. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.