Walt Disney World Swan and Dolphin Resort welcomes new hotel manager


The Walt Disney World Swan and Dolphin Resort has named Robert M. Allen hotel manager. He will oversee operations of the 2,270-room property.

Allen brings over 40 years of hospitality experience to the position, in a variety of management positions with Marriott International. He most recently was the general manager of the largest hotel in Pennsylvania, the Philadelphia Marriott Downtown Hotel. Previously, Allen has held the positions of area general manager and general manager of the Greenbelt Marriott; general manager of the UMUC Marriott Hotel and Conference Center and hotel manager of the Crystal Gateway and Crystal City Marriott hotels.

eTN Chatroom: Discuss with readers from around the world:

In addition to his work experience, Allen is active in the tourism community, having previously served as chair of The Maryland Hotel & Lodging Association; board member and vice chair of the Philadelphia CVB and board member of Visit Baltimore. In addition, Allen has been recognized as “General Manager of the Year” by Sunstone Hotels and was general manager of Marriott’s Hotel of Year in 2007.