FORT WORTH, Texas – Beginning this month, American Airlines customers can register for a chance to win a “Five Star Vacation” through the American Airlines Five Star Vacation Package Sweepstakes. Once reserved for celebrities and VIPs traveling between New York, Los Angeles and Miami, American has expanded its Five Star Service – a personal one-on-one airport assistance program – to 11 airports so that anyone can “travel like a star” (paparazzi not included) to a total of 14 airports worldwide.
“The envy-inducing Five Star Service can make any traveler feel like a VIP,” said Nancy Knipp – Managing Director of Premium Services at American Airlines. “Our Five Star Service representatives offer personalized service from curbside to boarding.”
Through September 30, 2011, customers can register at www.aa.com/fivestarpromo for the chance to win a Five Star Vacation Package that includes enough AAdvantage miles for two roundtrip First Class flight awards to one of the 14 airports where American offers Five Star Service; Five Star Service for two at the airport; and a $5,000 gift card to be applied toward a five night stay at a five-star hotel, dinner at a five-star restaurant and private car service to and from the airport.
Customers who book a Five Star Service reservation or enter their information again at www.aa.com/fivestarservice before September 30 will receive a second entry for a chance to win. For complete rules go to www.aa.com/fivestarpromorules.
“The winner of our Five Star Service sweepstakes will experience firsthand the personal, one-on-one assistance that is guaranteed to help the airport experience go smoothly,” said Knipp.
Designed to make traveling convenient and hassle-free, Five Star Service offers a choice of arrival, departure or connection assistance – each with personal, one-on-one assistance. From curbside to boarding and everywhere in between, American’s Five Star representatives work at your request to take care of the details and make your travel more enjoyable. Five Star Service includes access to American’s Admirals Club lounge*. Personal representatives will also:
Coordinate with a customer’s car service
Meet customers at curbside or arrival gate
Assist at check-in and with baggage
Expedite customers through security
Provide access to the Admirals Club lounge
Escort customers to the gate and assist with pre-boarding
Proactively monitor flights and, in case of delays, coordinate re-accommodation
Escort through Customs and Immigration for international flights
Escort to baggage claim and assist with baggage
For more information on Five Star Service, including airports where Five Star Service is available, visit www.aa.com/fivestarservice.