Address Dubai Mall: New Look and Sparkle

Address Dubai Mall: New Look and Sparkle

The hotel, which is part of the Emaar Hospitality Group’s Address Hotels and Resorts brand, has long been one of the emirate’s most popular options for travellers, but it hasn’t been fully operational since New Year’s Eve 2016 when an electrical short circuit set the 63-story tower ablaze, leaving 15 people injured.

In June 2018 the hotel had a soft reopening and said on its website: Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment. Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, Address Dubai Mall is always in vogue.

Many comments on Tripadvisor echo this evaluation, but there is repeat criticism of the reception staff being difficult.

Today Address Dubai Mall welcomes visitors in a new look and sparkle. Emaar Hospitality Group, the hospitality and leisure business of global developer Emaar Properties, has boldly reimagined the hotel, an exceptional and exclusive city shopping retreat in The Dubai Mall.

With nearly 97 per cent of Dubai tourists visiting The Dubai Mall, it is no surprise it has earned the title of the world’s most visited destination. Visitors to the mall, located in the heart of Downtown Dubai, the iconic mega-development featuring attractions such as Burj Khalifa and The Dubai Fountain, have an unbeatable hospitality experience awaiting them at Address Dubai Mall.

Mohamed Samir El Sayed, General Manager of Address Dubai Mall, added: “The hotel has set industry benchmarks for its service excellence, lifestyle choices and central location. We are raising the standards with the new design and added amenities.”


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Author: Juergen T Steinmetz

Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany (1979), beginning as a travel agent up through today as a publisher of eTurboNews (eTN), one of the world’s most influential and most-read travel and tourism publications. He is also Chairman of ICTP. His experiences include working and collaborating with various national tourism offices and non-governmental organizations, as well as private and non-profit organizations, and in planning, implementing, and quality control of a range of travel and tourism-related activities and programs, including tourism policies and legislation. His major strengths include a vast knowledge of travel and tourism from the point of view of a successful private enterprise owner, superb networking skills, strong leadership, excellent communication skills, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, and advisory skills in both political and non-political arenas with respect to tourism programs, policies, and legislation. He has a thorough knowledge of current industry practices and trends and is a computer and Internet junkie.

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