Saudi airline extends call center hours for summer season


In anticipation of the summer peak season, Saudi Arabian Airlines Americas region has extended the working hours of its Reservations Call Center up to 7:00 pm Eastern Standard Time, Monday to Friday, effective June 19 until July 29, 2011. The airline’s Call Center, located in Vienna, Virginia, which services passengers in the USA and Canada, will also be operating on Saturdays from 12:00 noon to 5:00 pm (EST) also until July 29, 2011.

Saudi Arabian Airlines currently flies 4 times a week from New York JFK and 5 times weekly from Washington Dulles International, effective July 1, 2011.

Saudia operates Boeing B777-268 aircraft to the USA, with sleeper seats in First and Business Class. All seats are equipped with a state-of-the-art, in-flight entertainment system that features, in certain aircraft, up to 40 channels with varied programming including movies, pop videos, children’s programs, video games, air show, landscape camera, and audio channels.

Saudia recently placed a firm order with Airbus at the Paris Air Show for 4 additional Airbus A330-300, taking its total order for the plane to 12. This order takes Saudia’s total Airbus aircraft to 62. This is on top of 12 B-777-300s and 8 B787 Dreamliners ordered previously as part of its fleet modernization program.