Mallorca based RIU Hotels publishes its Sustainability Report


Rio Resorts has published its Sustainability Report, for the first time in the company’s history. This document sets out the company’s endeavours in 2017 in relation to environmental protection and social action, which constitutes another step on the journey that the hotel chain started in 2012, when its first Corporate Social Responsibility reports were drafted.

Memoria de sostenibilidad

With the report’s motto, “Focus on You”, RIU has sought to symbolise its responsibility towards all the people that make it possible, its customers and collaborators, along with its commitment to the environment in which its 92 hotels are located. It is an accessible, highly visual document with a clear style, in harmony with its informative purpose, and it breaks down the internal policies, actions and good practices that have been implemented over the course of 2017, and the resulting data is given in graph form. The ultimate aim is to offer a clear and concise explanation of all the information relating to sustainability that may be of use to the RIU Hotels stakeholders.

In the sustainability report’s opening letter, the CEOs of RIU Hotels, Carmen and Luis Riu, affirm that, “over the last decade, people and the environment are the two ideas that have been at the heart of the RIU Hotels strategy in relation to corporate social responsibility and that have defined the initiatives we have carried out.” These two areas of action, social and environmental, form the structure of this report in which the company’s collaborators themselves voice the various actions and projects that RIU carries out around the world and in the majority of which the collaborators themselves are the key players.

Memoria de sostenibilidad

Hotel directors and staff, heads of corporate departments and collaborators from the various associations with which RIU works guide the reader through this report that marks the start point of a strategy that will, over years to come, focus on commitments to protect childhood and health, reduce poverty, consume responsibly and protect biodiversity and the environment.

Refugio Costa Rica

This document has a clear informative purpose, as corresponds to any sustainability report, and its ultimate aim is to make public the actions of RIU Hotels with regard to sustainable development and the company’s capacity to produce economic, social and environmental benefits in the communities where it operates.

Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany (1979), beginning as a travel agent up through today as a publisher of eTurboNews (eTN), one of the world’s most influential and most-read travel and tourism publications. He is also Chairman of ICTP. His experiences include working and collaborating with various national tourism offices and non-governmental organizations, as well as private and non-profit organizations, and in planning, implementing, and quality control of a range of travel and tourism-related activities and programs, including tourism policies and legislation. His major strengths include a vast knowledge of travel and tourism from the point of view of a successful private enterprise owner, superb networking skills, strong leadership, excellent communication skills, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, and advisory skills in both political and non-political arenas with respect to tourism programs, policies, and legislation. He has a thorough knowledge of current industry practices and trends and is a computer and Internet junkie.