UK overseas holidaymakers looking for value


Euromonitor International Head of Travel and Tourism Research Caroline Bremner told delegates at the WTM Vision Conference this morning, UK outbound receipts in 2014 would hit US$38.6 billion, topping 2008’s US$38.4 billion.

UK outbound travel receipts will return to pre-global downturn levels in 2014, although the number of travelers will still be more than 10% lower than in 2008 research released at World Travel Market (WTM) Vision–London today revealed.

However, Bremner said this return to 2008 receipts levels would not be due to a return to pre-global downturn outbound tourism but instead would be due to a change in mindset for the UK overseas holidaymaker looking for value instead of price.

The research – The Travel Industry Global Overview – reveals UK outbound departures are likely to plateau at around 60 million in 2015. Predictions for 2011 are for 56.2 million Brits to head overseas, slightly up on 2010’s 56 million. The London Olympics year will see 58.3 million departures; 2013 will increase slightly to 58.7 million with a better jump in 2014 to 59.6 million.

However, Bremner said a higher spend per outbound trip, as consumers opt for value for money rather than price alone. In 2008, widely seen as the last year before the crisis, there were 66.9 million departures from the UK, equating to an overall expenditure of US$38.4 billion. While the departure numbers remain well short in 2015, expenditures will recover to pre-crisis levels in 2014 when outbound expenditures hit US$38.6 million.

Destinations such as Turkey will remain popular due to its value for money proposition. Turkey has benefited from the shift away from North Africa following the political unrest in the Middle East, with Greece and Spain also taking up the demand. Spain is holding up, despite the strength of the Euro, but has discounted heavily with the tour operators to drive this demand.
Outbound operators are trying new sales techniques to boost business, Bremner added. Online travel agents and airlines are using flash sales and promoting deals, while airlines and chain hotels are making their loyalty schemes work harder to deliver guests and repeat custom.

The report reveals the UK’s two big tour operators – Thomas Cook and TUI – are both continuing to work on differentiating their product with a view to getting customers to trade up. The package holiday has seen a revival since the crises, with all-inclusive deals helping to attract budget-conscious travelers.

World Travel Market Chairman Fiona Jeffery said: “The UK’s outbound market will take some time to get back to the levels of 2008, although the expenditure will be back within a few years, thanks to customers prioritising value for money over price. Large and small operators will have to get their pricing and product right in the current climate.”

WTM Vision Conference–London is organized in association with Kingley Event Management and sponsored by corporate insurance, re-insurance, and services company Mapfre Assistance.