DAMASCUS – Iranian pilgrims pray beside Arabs at the 8th-century Umayyad Mosque, one of Islam’s grandest sites. Down a nearby alley, European tourists watch restoration work at an Ottoman-era palace being converted into a hotel.
“I’ve not seen such contrast between image and the reality,” said German tourist Anna Kopola, looking at Syrian art on display in a gallery in the capital, Damascus. “Syria is portrayed as a centre of terrorism in the West but it’s peaceful and modern.”
While tourists have long travelled to see Egypt’s pyramids, tense ties with the West made Syria a no-go zone for decades.
Few have heard of the magnificent ruins at Dura Europos, a Greco-Roman city dubbed the Pompeii of the desert, or Krak des Chevaliers, among the world’s greatest Crusader castles.
But a rapprochement with the West — Syria this month invited U.S. President Barack Obama to Damascus for talks — and the gradual liberalisation of an economy that long shunned foreign input are helping Syria shed its pariah state image.
“Nicolas Sarkozy’s visit last year was a boost,” Antoine Mamarbachi, a tour operator said of the French president.
“Syria is no longer a persona non grata.”
Tourist numbers rose 15 percent last year and Tourism Minister Saadallah Agha al-Qalaa expects 40,000 new hotel beds to become available in the next three years, up from 48,000 now.
Demand has grown so fast, he said, that Syrian tourism may escape the impact of the global downturn that has hit the sector worldwide. Tourism already accounts for 13 percent of Syria’s gross domestic product and will only become more important as the Arab country’s dwindling oil production falls further.
Syria has so far tended to attract visitors from other parts of the Middle East, who are less perturbed by its image and more interested in its beach resorts. Two-thirds of visitors last year were Arab, but promotional campaigns by the state and tour operators over the last year have targeted high-end Europeans.
As the East-West crossroads of the ancient world, Syria has been a trade hub for centuries, attracting European adventurers from Lawrence of Arabia to Freya Stark.
Dura Europos, the ruined walled city above the banks of the Euphrates, produced early examples of Judaic and Christian art. The Umayyad dynasty made Damascus the capital of a Muslim empire that stretched to Spain.
Legend has it that two heads are buried beneath the Ummayad Mosque — those of John the Baptist and Imam Hussein, an early Islamic figure whose killing in 680 AD cemented Shi’ite-Sunni splits.
But Syria’s modern history has been dominated by its struggle with Israel and Soviet-style policies since the Baath Party’s 1963 coup that reduced it to an economic backwater.
The United States imposed sanctions on Syria in 2004 and the government faces two United Nations investigations, although tensions have eased in recent months and Washington said in June it would appoint an ambassador to Damascus after a four-year hiatus.
“The business environment in Syria is still poorer than its neighbours, but this is a virgin market and the fact that so many investors are coming shows that the risk is worth taking,” said Jihad Yazigi, editor of the Syria Report online newsletter.
Only in the past decade has Syria eased restrictions on foreign exchange and banking and allowed companies to transfer profits abroad. But it remains among the world’s hardest places to do business, according to World Economic Forum study.
Courts lack safeguards against political interference and the workforce lacks language skills and training. Yet the risks have not put off investors from the oil-exporting Gulf.
Qatari Diyar, a real estate company owned by the Qatar Investment Authority, is building a $350 million resort on the Mediterranean coast. Kuwait’s Kharafi group is building a 361-room hotel in Damascus. Global hotel brands including Movenpick, Kempinski and Holiday Inn also plan developments.
“Syria is a bargain, although it needs to develop its infrastructure,” said Kuwaiti businessman Abdul Hameed Dashti.
SWEEP OF HISTORY
In the covered souqs of Old Damascus, Western tourists now shop for Syrian kilims and amble from the tomb of the Mamluk ruler Baibars to courtyard houses-turned-boutique hotels.
Gone are the days when a visitor could wander through the ruins of Palmyra, a classical city that rises like a mirage from the eastern desert, without encountering another soul.
“Syria needs to do more preservation. I was in Lebanon and the level of indiscriminate construction made me never want to go back,” said Swiss tourist Roland Diethelm, who was having a drink on a hotel terrace overlooking the ruins at Palmyra.
Repeated wars have left scars on Syria’s neighbour Lebanon but those tourists who do make the journey often combine it with a short drive to Damascus.
Construction across Syria has been chaotic but investors are taking increasing care to preserve the character of Old Damascus and Aleppo, realising that this is what many Europeans crave.
Opened a year ago, Beit Zaman hotel is a painstakingly restored 300-year-old courtyard house located on Damascus’ Roman-era Straight Street, which is mentioned in the Bible.
The hotel now hosts luxury tourists and special events.
“Our customers appreciate the restoration work we have done and the feel of Old Damascus,” said Beit Zaman spokeswoman Solar Arissian. “It took some time, but we are seeing more competition and efforts to promote Syria that are attracting more tourists.”