Air Canada said it has resolved computer-telecommunications issues that affected operations earlier today, but there will be delays and some cancellations due to the outage. Customers are advised to check the status of their flight and check-in online before going to the airport.
“The computer and telecommunications issues affecting our operations have been resolved and we apologize for any inconvenience this situation has caused. We appreciate our customers’ patience and we have arranged additional staffing to get our customers on their way as soon as possible,” said Benjamin Smith, President, Passenger Airlines at Air Canada.
Customers travelling today should be sure to check the status of their flight and check-in online prior to going to the airport to avoid delays. For customers who wish to change their travel plans, Air Canada has put in place a flexible rebooking policy to enable customers to change their flights without change fees on a space available basis.