The airline operating the disrupted flight should offer affected passengers alternative transport if both flights have been booked together under the same booking reference. In addition, the airline must also pay passengers between $300 to $700 in compensation if the passenger arrives at the final destination more than three hours late when the missed connection is due to a delay on a previous flight. The passenger may also be entitled to compensation if they miss a connection when the passenger is denied boarding, or if their first flight has been cancelled. If the cause is a cancellation, flights can still be eligible even if the total delay to the final destination is less than 3 hours.
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