AAA’s Five Diamond rewarded to 8 hotels: Details of the best hotels revealed

1

AAA has unveiled 121 hotels that earned the AAA Five Diamond Rating in the past 12 months, qualifying them for this year’s Five Diamond Award list. Honorees run the gamut from regal historic inns to sleek high-tech high-rises and sprawling coastal resorts. Eight hotels have been added as Five Diamond honorees throughout the past year.

“Attaining a Five Diamond Rating is an exceptional accomplishment that signifies meticulous attention to detail, creativity in enhancing comfort, outstanding service and memorable guest experiences,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “And as more mid-scale and even budget properties are adding amenities for comfort and convenience, hotels that aim for a Five Diamond Rating must stay far ahead of the curve to differentiate themselves through advanced design concepts, highest quality furnishings and scrupulous attention to guests’ expectations.”

  • Esperanza An Auberge ResortCabo San Lucas, Mexico. Guests can enjoy the water many ways at this intimate seaside resort: They can soak in hot tubs in terraces overlooking the ocean, swim in one of several pools or lounge on a private beach.
  • Four Seasons Hotel New York DowntownNew York, N.Y. High-tech meets classic comforts with features including an indoor 75-foot lap pool bathed in natural light and surrounded by comfortable chaise lounges.
  • Grand Luxxe Riviera Maya – Playa del Carmen, Mexico. A multi-tiered pool and a theater built for world-class Cirque du Soleil shows are among the unique offerings at this resort.
  • Grand Velas Los CabosSan Jose Del Cabo, Mexico. This new resort offers oversize, elegant suites with dramatic ocean views. All guest units include terraces, some of which have plunge pools.
  • Kimpton Seafire Resort + Spa – Seven Mile Beach, Cayman Islands. This stylish oceanfront resort, named after the jaw-dropping bursts of color guests can view at sunset, includes fully furnished balconies with sofa seating and an 8,500-square-foot spa with a Turkish hammam.
  • The Langham, New York, Fifth AvenueNew York, N.Y. Close-up views of the Empire State Building are among the stunning hallmarks of this property, where rooms have fine wood finishes, high-tech accessories and marble bathrooms.
  • The Ritz-Carlton, DallasDallas, Texas. Museum-quality artwork, a luxurious club-level lounge and a nationally acclaimed restaurant set this hotel apart.
  • Williamsburg InnWilliamsburg, Va. Just a few minutes’ walk from the historic area, this opulent inn takes guests back in time, with richly canopied beds, silk drapes and bedding, antiques and fine artwork.

The Four Seasons Hotel New York Downtown, Grand Velas Los Cabos and the Kimpton Seafire Resort + Spa attained the AAA Five Diamond Rating shortly after they opened.

Others like the Williamsburg Inn, with its upgraded outdoor spaces and redesigned signature-themed suites; Esperanza An Auberge Resort; The Langham, New York, Fifth Avenue; and The Ritz-Carlton, Dallas, underwent renovations in recent years. Then, after attaining top marks for physical attributes, they demonstrated the significant service enhancements required to receive that fifth Diamond. There’s a level of extra-attentive service that must be provided – some sort of wow factor – to edge a lodging into the Five Diamond category.

Those at the Four Diamond level, just 6.1 percent of AAA Inspected & Approved hotels, are also an exclusive group. They must be refined and stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail. This year, there are 1,676 Four Diamond hotels.

AAA began field inspections of lodgings and restaurants in 1937, then went to a formal rating system in 1963 that in 1976 evolved into the Diamond Rating system for lodgings. (The Diamond Ratings for restaurants started in 1985.) The AAA inspectors who assign these ratings have a wide range of hospitality experience – their resumes include stints as hotel managers and food and beverage experts – that gives them an authoritative perspective. Inspectors provide an unmatched first-person, on-site view of emerging trends, which includes the continuing evolution of technology to elevate the guest experience.

To see the complete lists of 2018 AAA Four and Five Diamond Hotels, visit AAA.com/DiamondAwards. To see which cities and states have the most award winners, see AAA Four and Five Diamond Hotel Facts.

Previous articleRails-to-Trails Conservancy responds to US President Donald Trump State of the Union Address
Next articleNational League of Cities to President Trump: Repair our cities and infrastructure
Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany (1979), beginning as a travel agent up through today as a publisher of eTurboNews (eTN), one of the world’s most influential and most-read travel and tourism publications. He is also Chairman of ICTP. His experiences include working and collaborating with various national tourism offices and non-governmental organizations, as well as private and non-profit organizations, and in planning, implementing, and quality control of a range of travel and tourism-related activities and programs, including tourism policies and legislation. His major strengths include a vast knowledge of travel and tourism from the point of view of a successful private enterprise owner, superb networking skills, strong leadership, excellent communication skills, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, and advisory skills in both political and non-political arenas with respect to tourism programs, policies, and legislation. He has a thorough knowledge of current industry practices and trends and is a computer and Internet junkie.