Gateway Canyons Resort & Spa appoints new Spa Director
Gateway Canyons Resort & Spa announced the appointment of Jocelyn Farmer as spa director of The Spa at Gateway Canyons, the property’s full-service spa. Farmer joins the Western resort with a wealth of experience in the spa and hospitality industry, including several successful management positions.
“Jocelyn will make a great addition to our esteemed staff at Gateway Canyons Resort & Spa as the director of the resort’s spa team,” said Stephen Johnson, general manager of Gateway Canyons Resort & Spa. “Her extensive background in luxury spas will enhance the various treatments and provide a valuable resource for the spa therapists and attendants.”
After earning a bachelor’s degree in travel and tourism management with a minor in hotel and lodging from Florida International University, Farmer began her career as a spa concierge at Mandarin Oriental Hotel Group in Miami, Florida. She was then promoted to retail supervisor and again to spa operations manager, building a team of 35-40 employees and managing daily operations, profitability, and the spa’s treatment product inventory.
Bringing her skills to the Caribbean, Farmer then served as a spa consultant for ESPA at the Baha Mar hotel in the Bahamas, assisting the general manager and the finance and IT teams. Prior to joining The Spa team at Gateway Canyons Resort & Spa, Farmer thrived at Acqualina Resort & Spa as assistant spa director and then as spa director. Among her various management responsibilities, she supervised and coached spa therapists and attendants and oversaw the spa’s marketing initiatives.