SAUDIA Receives Four Star Ranking from Airline Passenger Experience Association (APEX)

Saudi Arabian Airlines (SAUDIA), has received a 4-star rating from the Airline Passenger Experience Association (APEX) during an Award Ceremony at the Long Beach Convention Center on Monday, September 25, 2017.

The Award Ceremony was held as part of the Apex Expo 2017, attended by more than 3,000 airline industry professionals including executives from 100 airlines, content providers, Original Equipment Manufacturers, systems manufacturers and others.

The Apex Airline Ratings are based on passengers’ verified feedback, referred to as The Official Airline Ratings.

Four-Star airlines are a very exclusive group with only 15% of airlines worldwide obtaining enough votes to qualify.

Commenting on the recent Four-star rating by APEX, Saudi Arabian Airlines Director General, His Excellency Eng. Saleh bin Nasser Al-Jasser said: “Our team is dedicated to providing the highest standard of services to each of our guests. We have introduced a range of new products and technological enhancements, making it even more seamless and convenient to experience flying with SAUDIA.”

APEX derived the ratings by collecting verified itineraries validated by geo-location and certified by external auditors. SAUDIA was one of 470 airlines subjected to passenger ratings.

Receiving the 4-Star plaque from Apex on behalf of SAUDIA was Musaed Almusaed, SAUDIA Manager USA, Mexico and South America. Apex CEO Joe Leader and Apex Awards Master of Ceremonies Brian Kelly, CEO of The Points Guy, presented the plaque.

SAUDIA flies more than 30 million passengers a year to more than 87 destinations worldwide on the latest widebody jets including B777-300s, B787-900 Dreamliners, Airbus A-330s and A320s.

The airline recently introduced three new routes on its global route map, to Multan (Pakistan); Port Sudan (Sudan); Mauritius and will start flying to Trivandrum from October 1st – the airline’s eighth route in India.

In the USA, SAUDIA flies nonstop to Saudi Arabia (Jeddah and Riyadh) daily from New York JFK International and Washington Dulles (IAD) and three times weekly from Los Angeles International Airport (LAX).

 

About SAUDIA

Saudi Arabian Airlines (SAUDIA) is in its 72nd year of operations and is a member of the International Air Transport Association (IATA) and the Arab Air Carriers Organization (AACO).

At the 2017 Skytrax Awards held at the Paris Air Show in June, SAUDIA was awarded “World’s Most Improved Airline” of the year. The award recognizes an airline’s growth and improvement across a number of categories, in a single year.

The airline currently operates a fleet of 141 narrow and widebody Airbus and Boeing aircraft, and is the Global Launch Operator of the Airbus A330-300 Regional.

SAUDIA joined the SKYTEAM alliance in 2012 and is one of 20 member airlines. The airline has 11 codeshare partners including: Garuda Indonesia, China Southern Airlines, Air France, Royal Air Maroc, Alitalia, Korean Airlines, KLM, Middle East Airlines, Aeroflot, Air Europa and Oman Air.

 

About the author

Avatar of Juergen T Steinmetz

Juergen T Steinmetz

Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany (1977).
He founded eTurboNews in 1999 as the first online newsletter for the global travel tourism industry.

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