What have we learned from a stinging week of volcanic ash?

BusinessTravelRADIO’s legal contributor calls upon airlines and passengers to keep the calm. There is no one better to call a spade a spade than our own Al Anolik. In the wake of the disappearing customer service desk, Al comments on the state of affairs after this week’s collide with Mother Nature in Europe.

Al has been practicing law in the tourism industry for almost 40 years and is not shy to point fingers. His bronco busting style is fresh and spot on and he will talk about passenger rights as well as the rights of the airlines. http://www.travellaw.com

Listen to the audio and other interviews by eTN Businesstravel Radio: