US Travel VP: Tired of bad airline news


U.S. Travel Association Executive Vice President for Public Affairs Jonathan Grella issued the following statement:

“For days, the airwaves have been filled with negative stories about airlines. The common denominator here is that air travel has become all too unpleasant for scores of travelers. While airlines tout record profits generated on the backs of their passengers, many are left stranded with few to no options. Years of over-consolidation, compounded by policymaking favoring the airlines rather than the travelers they serve, has led to a broken system that needs to be fixed.

eTN Chatroom: Discuss with readers from around the world:

“Airlines that obstruct airport infrastructure improvements and growth or advocate the undoing of our nation’s Open Skies policies should use this moment to consider how to make the system better, not worse, with more choice and connectivity for all.

“It’s time Washington ‘re-accommodate’ the proverbial fox from the henhouse and put passengers and their experiences first in the equation.”

Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany (1979), beginning as a travel agent up through today as a publisher of eTurboNews (eTN), one of the world’s most influential and most-read travel and tourism publications. He is also Chairman of ICTP. His experiences include working and collaborating with various national tourism offices and non-governmental organizations, as well as private and non-profit organizations, and in planning, implementing, and quality control of a range of travel and tourism-related activities and programs, including tourism policies and legislation. His major strengths include a vast knowledge of travel and tourism from the point of view of a successful private enterprise owner, superb networking skills, strong leadership, excellent communication skills, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, and advisory skills in both political and non-political arenas with respect to tourism programs, policies, and legislation. He has a thorough knowledge of current industry practices and trends and is a computer and Internet junkie.