Due to a winter weather system currently affecting the US mid-Atlantic and northeast, some flight operations may be affected, resulting in flight delays and/or cancellations. Advisories have been received from the following airlines:
Passengers scheduled for travel February 5 through February 7, 2010 on AirTran Airways to/from New York (LaGuardia); Allentown, Harrisburg, Pittsburg, and Philadelphia, PA; Atlantic City, NJ; Washington, DC (Reagan National; Dulles and Baltimore/Washington Airports); Newport News/Williamsburg and Richmond, VA may change their reservation without penalty as long as travel is completed within five days from the date of the original scheduled departure date, based on space availability without fees or fare adjustments.
Passengers holding reservations for travel to/from these destinations should check http://www.airtran.com/ under “Flight Status” for updates or call 1-800-AIRTRAN (247-8726).
Customers scheduled on flights to, from, or through affected airports through Sunday, February 7, 2010, including Continental’s New York hub at Newark Liberty International Airport, are permitted a one-time date or time change to their itinerary without penalty. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details are available at continental.com.
The fastest and most convenient way to change travel plans is via continental.com. Customers should enter their confirmation number and last name in “Manage Reservations.” Customers may also call Continental Airlines reservations at 800-525-0280 or their travel agent. Continental.com provides an overview of Continental operations, as well as up-to-date information
regarding the status of specific flights. Automated flight status information is also available at 800-784-4444.
DELTA AIR LINES
Customers booked on Delta-ticketed flights to, from, or through the following states from February 5-6 may make a one-time change to their travel schedule without fees if tickets are changed by February 8, 2010: District of Columbia, Maryland, New Jersey, New York, Pennsylvania, Virginia, and West Virginia.
Delta will proactively reduce flight schedules to and from affected airports to minimize delays during the storm. However, customers may wish to consider postponing or rerouting their trip without penalty to avoid possible inconvenience.
Travel for changed itineraries must begin by February 8, 2010, and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.
Delta will continue to monitor the weather situation and provide the latest weather updates at delta.com.
United Airlines is encouraging customers ticketed for travel February 3-7 to, from, or through certain east coast airports to consider rebooking on an earlier flight, as certain change fees have been waived.
United strongly encourages customers to make use of the customer information tools available at united.com, including:
• flight status confirmation and notification, with updates to departure and arrival times sent via email or to a mobile device;
• the ability to confirm and/or rebook an existing reservation; and
• online check-in, which enables customers to print a boarding pass for a departing flight or view options if a booked flight has been canceled due to weather.
Customers may also book a new reservation, change an existing reservation, or get flight status via United reservations at 1-800-UNITED-1 or via their travel agencies. United strongly urges travelers, particularly those whose flights have been canceled due to weather, to visit united.com or to call reservations before going to the airport.
All changes must be made by midnight of the customer’s original travel date. Rescheduled travel may be subject to higher fares if it does not meet original rule and booking-code restrictions or is a new itinerary.