Etihad Airways, the national airline of the UAE, has taken the top award at this year’s World Travel Awards (WTA), being voted World’s Leading Airline by more than 180,000 travel industry professionals from over 175 countries.
The World Travel Awards recognise the very best airline, hospitality and tourism brands in the world, with industry experts vetting nominations for their customer relations, creativity, quality of service, product innovation and business acumen.
Etihad, the first Middle Eastern airline to win this prestigious award, was recognised for the excellence of its onboard product, luxurious airport lounges and strong service ethic during a period of phenomenal growth.
In addition to being named World’s Leading Airline, Etihad also picked up the award for Leading First Class for the second year in a row.
Etihad Airways has won more than a dozen major global awards this year for the quality of its services and products, including awards for the airline’s first class, business class, in-flight entertainment and on-board catering, lounges, Etihad Guest loyalty programme, and sponsorships.
Etihad Airways operates flights to more than 55 destinations including Bangkok, Bombay, Dubai, Sydney, Melbourne, Kathmandu and Beijing, with connections out of Malta through a wide range of gateways including Milan, Munich, Geneva, Paris, Brussels, Frankfurt, Athens and Larnaca. With excellent connection times and a re-difined level of in-flight service as well as an unsurpassed level of comfort and luxury in the air, it’s no wonder that Etihad have been recognised as the world’s leading carrier.