Hilton and Uber partner to create seamless travel experience

MCLEAN, VA – Hilton Worldwide today announced a partnership with Uber, the technology platform that is revolutionizing the way people connect with cities, to offer expanded digital features that will

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MCLEAN, VA – Hilton Worldwide today announced a partnership with Uber, the technology platform that is revolutionizing the way people connect with cities, to offer expanded digital features that will further simplify and streamline the travel experience for Hilton guests.

Through the partnership, Hilton guests around the world can set Uber โ€˜Ride Reminders,โ€™ automated notifications to request Uber rides to and from the hotel. Additionally, the partnership is creating added benefits for Hilton HHonors members. Through the HHonors app, HHonors members can already book a stay, check-in, select their room, pre-order amenities and use their smartphone to enter their hotel room door with Digital Key. Later this month, HHonors members will also be able to explore the โ€˜Local Sceneโ€™ in select U.S. cities through a digital guide of the top trending restaurants and nightlife spots selected for being the most frequented destinations with Uber riders.

โ€œBy partnering with Uber, a leading innovator, weโ€™re helping travelers explore destinations like theyโ€™re locals,โ€ said Rich DiStefano, senior director of Mobile Products at Hilton Worldwide. โ€œThis is the first time any company has leveraged Uber ridersโ€™ most frequented destinations to provide local recommendations. Weโ€™re excited to offer these unique benefits for our loyal guests.โ€

The Hilton and Uber partnership is rooted in novel mobile advancements that enhance the travel experience from the start of the journey to departure. These advancements will give Hilton guests the ability to:

โ€ข Simplify their stay with the Uber โ€˜Ride Reminderโ€™: A first for the travel industry, the โ€˜Ride Reminderโ€™ allows Hilton guests around the globe to set an Uber Ride Reminder with a single tap. Say goodbye to long taxi lines โ€“ when it’s time to head to the hotel, the โ€˜Ride Reminderโ€™ will send a push notification or text, and the hotelโ€™s address is automatically set in the Uber app, so guests can simply be on their way. Additionally, all Hilton guests who sign up for Uber will receive $20 off their first ride.

โ€ข Discover the most popular restaurants and nightlife spots with โ€˜Local Sceneโ€™: Later this month in 20 major U.S. cities, Hilton and Uber will launch a feature within the Hilton HHonors mobile app that provides members with a list detailing the โ€˜Local Sceneโ€™, top venues most frequented by Uber riders in each city. With these guides, HHonors members will be able to use the app to gain exclusive insights from other Uber riders on where to go or what to explore in the city theyโ€™re visiting.

โ€œHilton is a leader in digital innovation and has a unique mobile-first approach that makes them a natural partner for Uber,โ€ said Jonathan DiOrio, head of Travel Partnerships at Uber. โ€œWe are always looking for new ways to make the Uber experience even better for our millions of riders worldwide and are excited to offer these new features for the first time exclusively to Hilton guests and HHonors members.โ€

WHAT TO TAKE AWAY FROM THIS ARTICLE:

  • Say goodbye to long taxi lines โ€“ when it’s time to head to the hotel, the โ€˜Ride Reminder' will send a push notification or text, and the hotel's address is automatically set in the Uber app, so guests can simply be on their way.
  • With these guides, HHonors members will be able to use the app to gain exclusive insights from other Uber riders on where to go or what to explore in the city they're visiting.
  • A first for the travel industry, the โ€˜Ride Reminder' allows Hilton guests around the globe to set an Uber Ride Reminder with a single tap.

About the author

Avatar of Linda Hohnholz

Linda Hohnholz

Editor in chief for eTurboNews based in the eTN HQ.

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